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To equip learners with skill and knowledge to pass there exams
Now Hiring: Remote Customer Support
Location: Work from anywhere
Salary: Competitive (based on company)
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18/04/2026
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customer service skills for success
Discover the key traits of good customer service and learn how to improve customer satisfaction, boost loyalty, and enhance your overall business strategy.
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On this page:
1. Empathy
2. Communication
3. Patience
4. Problem-solving
5. Active listening
6. Reframing ability
7. Time management
8. Adaptability
9. Professionalism
10. Attention to detail
11. In-depth product and service knowledge
12. De-escalation and conflict resolution
13. Cultural sensitivity
14. Team collaboration
15. Creativity
Examples of good customer service
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Location
Contact the school
Telephone
Website
Address
00905
Nairobi
50200
Opening Hours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |