28/10/2015
Workshop for Doctors & Medical Students to learn -
'Art of creating rapport with the patient in just 5 minutes'
A doctor needs to be 'a good actor' in himself.
Every patient needs to be handled in a customized manner.It calls for understanding the term 'Relational Versatility'.
Less time in hand & More patients to handle = Poor scope for interpersonal relations.
Result- Unhappy, agitated, angry Patients, losing patients to other doctors, frustrated & stressed doctors etc.
Learning the art of creating rapport with the patient includes
Use of right kind of body language
Listening skills with complete 3 minutes focus on the patient s explanation
Understanding 'what patient the decease has and what decease the patient has'
Using right kind of words for defusing Patient's anxiety & bring in comfort level for him.
Result - More satisfied patients & their relatives, Doctor buying more time to get back to the patient while patient is on his side, Doctors with higher job satisfaction, Better managed Emergency wards & crowded OPDs, Doctors with reduced stress level & positively charged, Each patient carrying the Brand ambassador image for the doctor or the organization.
Above workshop is an 8hrs workshop with other communication aspects of Doctor Patient relationship viz.
Breaking Bad news
Establishing therapeutic relationship with the patient
Handling patients with cultural diversities etc.
The workshop is 100% interactive, involves lots of games, activities, AV clips & role plays making it a highly interesting one.
To organize above workshop in your organization, please contact on [email protected]