HCI Academy

Hotel ramai… tapi profit tidak terasa?

Ini masalah yang sering saya temui.

Occupancy tinggi,
tamu datang,
hotel terlihat “full”…

Tapi ketika dicek:
👉 profit tidak maksimal

Kenapa?

Karena:
Quality tidak konsisten
Experience tamu biasa saja
Review stagnan
Dan akhirnya… harga tidak bisa naik

⸻

Selama 26 tahun di industri hotel,
saya melihat pola yang sama berulang.

Dan solusinya bukan sekadar SOP.

👉 Tapi SYSTEM

⸻

Saya rangkum semuanya di:

Hotel QA Profit System

Sistem yang membantu Anda:
✔ meningkatkan kualitas layanan
✔ menaikkan rating & review
✔ mengoptimalkan revenue & profit

⸻

🔥 Sekarang tersedia 3 pilihan:

✔ 499K → untuk mulai memahami
✔ 799K → untuk implement system
✔ 1.099K → untuk implement + konsultasi langsung

💣 BONUS (khusus Executive):
✔ 1x Private Consultation (60 menit)

⸻

Kalau Anda serius ingin hotel tidak hanya ramai…
tapi juga profit maksimal

👉 DM: PROFIT
atau WA: 081276858695

Join us!
wa.me/6281276858695
www.hotelconsultant.id

CHMA Training

Dear Hoteliers Jakarta!

Setelah sukses program pelatihan Certified | CHBA, CHMA & CFSA

Kami dari HCI HOSPITALITY
Hotel Executive Titlement Program

Menyelenggarakan kembali program eksklusif sertifikasi training untuk Hotelier.

3 Days Exclusive Offline Training

Program:
Certified Hotel Management Analyst .CHMA

Facilitator/Coach :
Monang MARBUN, S.E, CHMA, CFSA
(Hotel Consultant, Author & Founder HCI)

Batch 16

🏨 Casa Calma Hotel Grogol Jakarta
✅ Kamis Jumat Sabtu
🗓 22-23-24 Mei 2025
⏰ 09.00am - 04.30pm

Subject Training

Day 1

Module 1
➡️ Cost & Pricing Analysis

1. RulesThumb, Hubbart, % Room Cost Expected.
2. RateGrid & Dynamic Pricing.
3. RevenueStream & Market Segment.

Module 2
➡️ Room Yield & Revenue Analysis

4. Hotel Comparison & Yield Analysis.
5. Rate Grid & Dynamic Pricing.
6. Revenue Stream & Market Segment.
7. Hotel Benchmark & Pricing Quality Charting.

Module 3
➡️ Budgeting Analysis

8. Salary Grid Analysis.
9. Standard Budgeting Ratio.
10. Strategic Budgeting Method.

Day 2

Module 4
➡️ Income Statement Analysis

11. MIS Comparative & Common size.
12. MIS Profit & Lost Department Analysis.
13. Rasio Profitabilitas.

➡️ Module 5
Quality Assurance Analysis

14. Essential of Hotel Quality Assurance.
15. Hotel checklist & analysis.
16. QA report & action plan.

Day 3

➡️ Module 6
Presentation Skills

17. Developing Great Content
18. Preparing Great Design
19. Conducting Great Delivery
20. Tips Creating Efective Presentation

Evaluation

1. Budget Presentation & Business Plan.
2. Q&A Evaluation: (Penjelasan mengenai bobot dan model ujian)
- Multiple choice, study case & presentation.

Evaluasi Kelulusan 1 minggu utk menjawab soal ujian. (Ujian: multiple choice, study case & video presentasi)

🏷 Investasi :
Umum: Rp.3.500k
Hotelier/Dosen: Rp.2.350k

✅ Fasilitas:
➡️ Gelar Non Akademik .CHMA
➡️ eCertificate CHMA dan Pelatihan
➡️ WA Group Alumni CHMA
➡️ Konsultasi Berkelanjutan

✅ Akses Bonus :
📁 E-Book pendukung budgeting
📁 Template Hotel Management
📁 Soft copy Pelatihan
📁 Dan Masih Banyak Lagi

✅ Syarat Peserta :
➖️ Minimal Leader di Hotel atau Dosen Perhotelan.
➖️ Familiar dgn Microsoft Excel.

SEGERA DAFTAR!
📢 Seat terbatas!

Registration:
📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

📌 Office :
PT Hotel Consultant Indonesia
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

Join us! wa.me/6281276858695
www.hotelconsultant.id

Join us! wa.me/6281276858695
www.hotelconsultant.id

Dear Hospitality Schools!

Good News!

HCI dengan bangga membuka kelas pelatihan singkat untuk adik2 sekolah perhotelan yang akan mengikuti on the job training di hotel dari sekolah masing2.

Review:
Masih adanya siswa-siswi yang akan melakukan On the job training di Hotel masih ragu dan takut akan apa yang akan dikerjakan nanti di Hotel.

Siswa-siswi minim pengetahuan Minimum Basic Service Standard di Hotel.

Kurang tepat dalam penempatan OJT sesuai bakat dan kemampuan.

Solution:
Pogram pelatihan singkat bagi siswa-siswi yang akan mengikuti OJT di Hotel, sehingga mereka akan percaya diri untuk training di Hotel.

Materi dari kami yang update dan praktis untuk diimplementasikan.

Setelah mengikuti pelatihan, akan lebih percaya diri dalam hal bakat dan kemampuan.

Nama program:
Pre OJT Class Training

Kelas: SMK

Lama program:
2 Hari

Instructor:
Mr. Monang MARBUN, S.E, CHBA, CHMA, CFSA
(Hotel Consultant, Expert, ISO, Author & Founder HCI)

Associate Trainer dari HCI

Class dapat dipilih untuk program:

1. Front Office - Reception
2. Housekeeping - Room Attendant
3. FB Service - Restaurant
4. FB Product - Kitchen

Adapun silabus pelatihan terdiri dari:

General Training
(Peserta semua siswa)

Hari ke-1 - Pengantar | 09.00 - 17.00
1. Spirit of Hospitality & Grooming
2. Moment of truth & handling guest complaint

Dilanjutkan Training, hari ke-2, untuk masing2 Class | 09.00 - 17.00

A. Reception Class

1. Check in procedures
2. Handling group check in
3. Handling check out
4. Group check out procedure
5. FO terminology

B. Room Attendant Class

1. Room boy, maid control sheet
2. Standard set up towel
3. Entering the guest room & DND Sign
4. Tripping the bed & Making bed
5. Replacing guest amenities & Set up.
6. Cleaning bath room floor
7. Mopping the floor
8. Checking check out room
9. Extra bed set up
10. Chemical knowledge

C. Restaurant Class

1. Escorting the guest
2. Presenting the drink list & Menu
3. Taking the order
4. Serving beverages
5. Adjusting cutlery & Serving food
6. Checking guest satisfaction
7. Clearing the soiled plate
8. Crumbing the table
9. Presenting the bills & payment
10. Bidding farewell
11. Mise en place
12. Carrying the tray
13. Folding guest napkin
14. Unfold the napkin
15. Do & Don’t

D. Kitchen Class

1. Personal hygiene & sanitation
2. Preventing injury by machines & other equipment
3. Preventing fire & burns (safety)
4. Preventing cuts (safety)
5. Cleaning & sanitizing equipment
6. Food handling & preparation (sanitation)
7. Dishwasher
8. Pot washing & polishing
9. Garbage collection
10. Receiving area cleaning
11. Kitchen equipment cleaning
12. Grease trap cleaning
13. Floor cleaning
14. Pest control
15. Night cleaning

Pelatihan sudah termasuk:
- eCertificate
- File soft copy pelatihan
- Konsultasi seputar materi

Venue & Biaya pelatihan:
Di Sekolah / Hotel yang ditentukan pihak sekolah.

Biaya Pelatihan:
Harga khusus tiap Siswa / Sekolah

More info for other training, proposal & quotation, contact us!

Mr. Monang
📞 wa.me/6281276858695

Cheers,

HCI | Hotel Consultant Indonesia
MMH Established in 2012

Branch Bandung

Karang Setra Hotel & Cottage
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

----

wa.me

Training: Butler Service Management

Facilitator/Author:
Monang Marbun, S.E
(Certified: Hotel Auditor, ISO, Internal, Expert, Author & Founder HCI)

1 Day Exclusive Training Program

WHO SHOULD ATTEND?
GM, HOD, FOM, FBM, EHK, Assistant, Staff

Objective:
The idea behind creating the Butler Service is to let our guest / VIP experiences the best we can offer with personalized service in the room, and some additional attention for in room amenities.

Also our staff are specialized to meet and exceed the expectations of the guest.

Topics:

Kita akan membahas poin2 penting tugas di Butler Service, diantaranya:

1. Concept & Organization of Butler Service
2. VIP guest policy
3. FB Butler Operation
4. Butler Service Duties
5. Preparation for VIP
6. VIP in-room check-in
7. VIP in-room check out
8. VIP service in the evening
9. Code for guest service
10. Anticipation of guest needs
11. How to collect guests preferences
12. Guest feed-back
13. How to follow-up guest request
14. Teamwork & Cooperation
15. Check-out procedure
16. How to offer welcome drink & hot towel upon guests' arrival
17. How to es**rt guests
18. How to enter a guestroom
19. How to obtain guests' business card
20. How to explain the thermostat control
21. Unpacking service
22. Packing service
23. How to handle guests' baggage
24. How to polish the guest shoes
25. Laundry pick up & delivery
26. Turn down service
27. Guest room inspection
28. Breakfast set up
29. Buffet table set-up for breakfast
30. Table set up for breakfast
31. Breakfast service
32. High-noon tea service
33. Happy hour service
34. Complimentary coffee & tea

Semua pembahasan Standar Operation Procedure diatas dibahas dalam teori, diskusi kelompok, serta role play.

Training included:
eCertificate
Handouts soft copy template

Venue: your hotel
Time: 08.30am - 05.00pm

Investment for 1 batch:
Special price for corporate

More info, please contact us!

Cheers,

Cheers,

Monang MARBUN, S.E, CHMA
founder HCI

Hotel Consultant Indonesia
MMH Established in 2012

Office:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

wa.me

Dear Hoteliers,

Join our best Training Program for Hoteliers in Accounting Department.

Facilitator:
*Monang Marbun, S.E, CHMA*
_(Hotel Auditor, Expert, ISO 9001:2015. Author, Consultant & Founder HCI)_

*Team of HCI*

WHO SHOULD ATTEND?
Owner, GM, HOD, Accounting Team

Training:
*Hotel Budgeting Set-up & Internal Room Sales Control*

Materi:

1. *Practical way creating Hotel Budgeting*

*Objective:*
Kita akan membahas dan berlatih tahap-tahap pembuatan hotel budgeting dengan praktis, komprehensif dan efektif.

Pembahasan dalam beberapa session.

1. Hotel Comparison, Analisis Operasional Hotel & Yield Management (MPI, ARI, RGI).
2. Pengertian Cost & Expenses.
3. Analisa penentuan Room Rate dengan metode % Room Cost Expected.
4. Perhitungan Food costing dengan metode Budomari/yield rate
5. Rasio standar Hotel Budgeting & Pengisian dengan metode Strategic.
6. Pengisian consilidated & analisa MIS comparative & common size.
7. Pembuatan Budget P/L untuk:
- Room (FO&HK)
- Pembuatan F&B Summary (FBS&FBD)
- P&L Fitness & SPA
- P&L Other Income
- Expenses A&G (Exe.Off&Finance)
- Expenses Sales
- Expenses HR
- Expenses Pomec

*Tools:*
Dalam pelatihan ini, peserta akan menggunakan template excel yang sudah terformula dan hanya memasukan data yang diperlukan saja.

Peserta dapat juga file dokumen panduan materi budgeting:

1. Hotel accounting terminology & general.
2. Analisa operasional Hotel.
3. Analisa statistik operasional.
4. Analisis rasio.
5. Analisa laporan keuangan - laba rugi.

2. *Management Principles of Internal Room Sales Control*

Objective:
1. Melakukan audit internal untuk setiap tahap dan proses dari pendapatan di Room Division & Division lainnya.

2. Memastikan apakah hotel mengimplementasikan tahap-tahap pengontrolan/pengawasan atas prosedur yang dilakukan konsisten, dengan menghindari kesalahan prosedur yang mengakibatkan:

- Hilangnya penghasilan yang seharusnya didapatkan.
- Kesengajaan pegawai untuk menguntungkan pribadi atau kelompok.
- Kesalahan wewenang yang terjadi dilapangan.
- Tidak adanya pengawasan dari atasan atas kinerja bawahan.
- Ketidak-pedulian pegawai atas pekerjaan yang dikerjakannya.

Training audit akan dilakukan beberapa poin penting disetiap unit kerja, yaitu:

Room Division & Breakfast, audit untuk prosedur:

1. Guarantees of payment
"memastikan semua pendapatan diterima dan bebas dari resiko untuk tidak dibayar"
2. Rack control
"memastikan semua pendapatan diterima, menghindari resiko untuk tidak dibayar dan validasi in-house balance"
3. No shows
"Optimalkan Turnover No Shows"
4. Complimentary
"memastikan semua pemberian complimentary benar dan dapat dipertanggung-jawabkan"
5. Deductions / Refunds
"memastikan semua deduction/refunds dapat dipertanggung-jawabkan"
6. Room reconciliation
"menghindari kamar yang tidak terjual, dibersihkan housekeeping"
7. Breakfast reconciliation
"menghindari ada layanan breakfast tapi tidak di invoice"
8. Account Receivables, untuk audit: credit policy & receivables follow-up
"membatasi resiko tidak bayar dan menghindari gugatan serta mengoptimalkan penundaan pemulihan"

Training included:
- Handouts soft copy materi
- e-Certificate
- Bonus Manajemen Template

*Waktu Pelatihan:*
Dapat disesuaikan

More info & Register? Contact us!

Cheers,
Monang MARBUN
founder HCI

Hotel Consultant Indonesia
MMH Established in 2012

Office:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

wa.me

Dear Hoteliers!,

Wisata sudah bangkit!
Ayo kembali semangat jual produk hotel kita!

Bagi teman2 hoteliers yang mau refresh basic mastery Hotel Sales & Marketing, Just join us!

Malang City!
IHGM Malang Raya

Training:
Foundational of Hotel Sales and Marketing.
Importance principle knowledge for getting a new lead & client.

Facilitator:
Monang Marbun, S.E, CHMA
(Hotel Auditor, Expert, ISO 9001:2015. Author, Consultant & Founder HCI)

WHO SHOULD ATTEND?
GM, HOD, Sales & FO Team

Venue:
Zam Zam Hotel Batu

Date: Friday, 19 May 2023
Time: 08.30am - 05.00pm wib

Investasi:
Umum Rp.425rb
Hotelier Rp.400rb
Member IHGM Rp.375rb

Training Included:
- 2x cb, 1x lunch
- Soft Copy Materi Pelatihan
- Bonus Templates
- eCertificate.

Objective:

1. Mempersiapkan dan melakukan "sales calls" dengan efisien.

2. Mempengaruhi proses pembuat keputusan dari klien yang potensial.

3. Merubah sebuah prospek menjadi klien yang aktif.

Kita akan belajar mengenai apa yg klien harapkan, apa itu prospek, apa itu sales call, dan kupas tuntas setiap tahap dari sales calls.

Kita akan praktek dan latihan per team untuk semua tahap-tahap dari sales calls yang efektif, mulai dari:

- Apa itu prospek / lead
- Market platform
- Working platform
- Buying platform
- Sales call
- Cold call
- Telemarketing
- Consultative selling
- Handling Objection

Dalam 1 hari training, selain teori dan praktek, peserta juga belajar:

- Bagaimana meng-audit dan menganalisa hotel pesaing dengan seksama, dengan melakukan analisa "Benchmark competitive' & Price Quality Charting" terhadap Hotel pesaing.

Benefit:
Plus BONUS soft copy templates: (format in Excel, Word)

Sales Marketing Format, Reporting & System

1. Action Plan
2. Ad hoc rate request form
3. Account management program
4. Annual sales projections
5. Banquet event order
6. Banquet inquiries format
7. Booking letter agreement
8. Competitive benchmark & pricing analysis
9. Contract rate
10. Entertainment form
11. Form PR-event
12. Hotel market pe*******on report
13. Hotel sales marketing distribution plan
14. Lead endorsement form
15. Marketing budget plan
16. Meeting proposal form
17. Post mortem
18. Reservation request
19. Revenue stream
20. Reservation forecast pick up
21. SM organization chart
22. Sales call report
23. Sales dept. training matrix
24. Sales lead form
25. Sales planner
26. Special contract rate request
27. VIP guest form
28. Weekly plan
29. Weekly report form

REGISTER NOW!

Link Register:
https://form.jotform.com/hotelconsultantid/training

HCI:
Mr. Monang Marbun
wa.me/6281276858695

SAVE YOUR DATE!

Cheers,

HEPLIC - Hotel Executive Proficiency Learning Intensive Center by HCI Hospitality

Hotel Consultant Indonesia
MMH Established in 2012

Office:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

Hotelier Training Programs 2023

Ingin bergabung dengan pelatihan terbaik untuk Hotelier sejak 2012 ?

Join with us!

HEPLIC - Hotel Executive Proficiency Learning Intensive Center by HCI Hospitality | www.hotelconsultant.id

Venue dapat dipilih untuk program:

1. Public Training
2. In-House Training
3. Online Training
4. Private Training

Instructor:
Mr. Monang MARBUN, S.E, CHMA
(Hotel Consultant, Expert, ISO, Author & Founder HCI)

Dan, Associate Professional Trainer dari HCI

Adapun program pelatihan / konsultasi yang diselenggarakan:

A. Hotelier Training

Pelatihan dikhususkan untuk:
Owner, GM, HOD, Hotel Lecturer

Trainings:

1. Compulsory Skill of Hotel General Manager.
- _A must have analytic and management complete skillset to become qualified Hotel General Manager._

2. Managerial & Technical Skill of Hotel Opening.
- _Comprehensive methods in setting up hotel opening management._

3. Hotel Asset and Feasibility Study.
- _Fundamental reliable analysis to reduce Hotel asset investment losses._

4. Foundational of Hotel Sales and Marketing.
- _Importance principle knowledge for getting a new lead & client._

5. Crucial of Hotel Quality Assurance.
- _An important tool based on management audit for overall hotel aspects._

6. Intelligent Hotel Mystery Guest Conduct.
- _Direction and essences to conduct a Mystery Guest & Shopping program._

7. Internal Audit for Hotel Room Sales Control.
- _Sequenced Audit technique to your room revenue and build a perfect risk management to Room departments._

8. The Art of Hotel Service Excellence.
- _Deep Knowledge and the Art of Hospitality Service Delivery._

9. Hotelier Attitude & Developing High Performance Leadership Skills.
-_Grow their leadership, sense of responsibility, and know how to guide/supervise their staff._

10. Hotel Accounting Training Series
-_A full knowledge for Hotel Accounting in Daily Operation; NA,IA,GC,AR,AP,CC,PURC,RCV&STORE.

B. School Training

Pelatihan dikhususkan untuk:
SMK Student, Hotel Academy, Hotel Staff

Trainings:

1. The Art of Hotel Service Excellence.
- _Deep Knowledge and the Art of Hospitality Service Delivery._

Best topics:
- Welcoming the guest.
- Spirit of Hospitality.
- Moment of truth.
- Audit guest satisfaction in daily experiences of staying in hotel.
- Handling guest complaints.

2. Foundational of Hotel Sales and Marketing.
- _Importance principle knowledge for getting a new lead & client._

Best topics:
- Step by step efective sales call; prospect / lead, Market platform, Working platform, Buying platform, Sales call, Cold call, Telemarketing, Consultative selling, Handling Objection.
- Benchmark & Pricing Quality Charting to Competitors.

3. Housekeeping Expert.
- _To be expert in Housekeeping Department._

Best topics:
- Audit Hotel Quality Assurance based on ISO 19011 for Health & Safety, Exterior Checklist, Housekeeping Audit, Bed & Bath Room Checklist.
- Supervisory Managerial Skill.
- Creating Housekeeping Room Budgeting.

4. Front Office Expert.
- _Being professional in frontliner taks._

Best topics:
- Audit Hotel Quality Assurance based on ISO 19011 for Reception, Concierge & Reservation.
- Internal Hotel Room Sales Control.
- Hotel Comparison in yield KPI Management.
- Supervisory Managerial skill.
- Creating Front Office Budgeting.

5. Food Beverage Expert.
- _Qualified skill in guest service area._

Best topics:
- Audit Hotel Quality Assurance based on ISO 19011 for Restaurant, Room Service, Breakfast & Bar.
- Menu Engineering Analysis.
- Supervisory Managerial skill.
- Creating Food Beverage Budgeting.

C. Specific Training

Pelatihan dikhususkan untuk:
Hotelier, SMK Student, Hotel Academy, Hotel Staff

Trainings:

1. Menu Engineering Analysis.

2. Benchmark & Pricing Quality Charting to Competitors.

3. Up-selling skill in Room & Restaurant.

More info for other training, proposal & quotation, contact us!

Cheers,

HCI Hospitality
_Consultancy & Hotelier Training_

Branch Bandung

Karang Setra Hotel & Cottage
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162

Hotel Consultant Indonesia
MMH Established in 2012
📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

Hotel Consultant Indonesia – HCI HCI adalah brand pelatihan terbaik untuk Hotelier yang diselenggarakan oleh MM Hospitality sejak tahun 2012, dimana materi, modul, template adalah sumber kekayaan intelektual sendiri yang diciptakan untuk kebutuhan Manajemen Perhotelan.

Dear Indonesian Hoteliers!

Join our best training for Hotel Entitlement Program.

HCI HOSPITALITY
Consultancy & Hotelier Training

Training:
Hotel Asset and Feasibility Study
Fundamental reliable analysis to reduce Hotel asset investment losses.

BATCH 5
On April, 2023*
2 Days exclusive training program

WHO SHOULD ATTEND?
Owner, Direktur, GM, HOD, Lecturer

Facilitator:
Monang Marbun, S.E, CHMA, CFSA
(Certified: Hotel Auditor, Hotel Expert, Internal Auditor ISO 9001:2015. Author, Consultant & Fou der HCI)

Tinjauan:
Investasi Hotel merupakan keputusan yang beresiko, karena memerlukan modal pada saat sekarang yang bertujuan untuk mendapatkan manfaat atau keuntungan yang lebih besar dimasa mendatang.

Untuk meminimalkan resiko dan untuk mengestimasi besar keuntungan yang bisa diperoleh, Study Kelayakan Bisnis perlu dilakukan.

FS harus dilakukan secara tepat dan cermat dengan menggunakan perhitungan dan analisa Studi Kelayakan Bisnis, yaitu dengan analisa:

1. Analisa Finansial, melalui:
- Analisa Kriteria Investasi (NPV, NB/C, GB/C, IRR, PR)
- Pay Back Period (Jangka Waktu Kembalinya Investasi)
- Break Even Point (Jangka Waktu Hitung Impas Pendapatan & Pengeluaran)

2. Analisa Non Finansial, melalui:
- Aspek Teknis
- Aspek Pasar & Pemasaran
- Aspek Organisasi
- Aspek Yuridis
- Aspek Manajemen
- Aspek Ekonomis
- Aspek Lingkungan

Analisa tersebut akan menyimpulkan, "Apakah Investasi untuk membangun Hotel, Layak atau Tidak."

Manfaat pelatihan bagi Hotelier:

~ Dapat dijadikan masukan bagi owner / investor untuk menghindari resiko kerugian, memudahkan perencanaan, pengawasan, pengendalian dalam kegiatan investasi dibidang perhotelan.

~ Bagi para pengambil keputusan (GM Pre-Opening) yang tidak banyak waktu untuk mengadakan perhitungan2 yang sangat rinci, topik ini menarik untuk diikuti.

~ Bagi yang ingin menjadi profesi sebagai Hotel Consultant/Dosen Perhotelan, ilmu ini wajib dipelajari.

Topik pelatihan:

Modul 1: Analisa Kuantitatif

I. Analisa Finansial, dengan Metode Analisis Kuantitatif, mempelajari:

1. Data Perkiraan Investasi.
2. Pembiayaan Proyek.
3. Penentuan harga kamar (Rules of thumbs, Hubbart, % Room Cost Expected)
4. Pengalokasian salary grid.
5. Room Revenue & P&L Projection 20 years.
6. Perkiraan Benefit Project Hotel.
7. Perkiraan Biaya Project Hotel.
8. Analisis Finansial.
9. Kriteria Investasi (NPV, NET B/C, IRR)
10. PBP - Pay Back Period (Jangka Waktu Kembalinya Investasi)
11. BEP - Break Even Point (Jangka Waktu Hitung Impas Pendapatan & Pengeluaran)
12. Financial Analysis Ratio.

Modul 2: Analisa Kualitatif

II. Analisa Non Finansial, dengan Metode Analisis Kualitatif, mempelajari:

1. Aspek Teknis
2. Aspek Pasar & Pemasaran
3. Aspek Organisasi
4. Aspek Yuridis
5. Aspek Manajemen
6. Aspek Ekonomis
7. Aspek Lingkungan

Modul 3: Presentasi Business Plan

III. Lembar kerja persiapan presentasi studi kelayakan.

Kita akan membahas presentasi Business Plan.

Dilanjutkan latihan presentasi hasil Studi Kelayakan yang sudah dipelajari, sebagai bahan role play.

Kesimpulan presentasi Studi Kelayakan "Menguntungkan atau Tidak." dapat dipertahankan argumentasinya.

Peserta mendapatkan juga file PDF Panduan Dokumen:

1. Analisis Operation Hotel
2. Analisis Statistik Operasional
3. Analisa Ratio
4. Analisa Laporan Keuangan - Laba Rugi
5. Analisis Trend
6. Hotel Accounting Terminology & General
7. Analisis Modal Kerja
8. Analisis BEP
9. Analisa Payback, NPV, IRR
10. Analisa Ekonomi Teknik
11. Analisa ROI & ROE

Lama Pelatihan:
2 Hari, @ 8 jam per hari.
Pukul: 08.30am - 05.00pm wib.

VENUE:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung.

🗓 2 Days (Saturday - Sunday), 15-16 April 2023
🕗 08.30am - 05.00pm

INVESTMENT:
~ normal price, Rp.5.500k
~ special price, only Rp.4.500k

More discount? Get early bird, pmt before 26 march 2023, Only 3.500k

Training include:
- eCertificate, flash disk, utk soft copy material.
- 2xcb, 1x lunch (diganti box dinner utk yg berpuasa)

*Register? Click :
https://form.jotform.com/hotelconsultantid/training

*PS:
Ingin pelatihan private offline di office bandung / private online by zoom? Just Contact me!

Cheers,

Monang MARBUN
founder HCI

Hotel Consultant Indonesia
MMH Established in 2012

Office:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162
📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id

Dear Hotel Owner, GM, HOD,

Salam Hotelier!

Join us, 2 Days Exclusive Training by HCI in Bandung!

Pelatihan exclusive untuk menguasai 3 Skill Utama Pengetahuan sebagai General Manager.

Training:
COMPULSORY SKILL OF HOTEL GENERAL MANAGER

A must have analytic and management complete skillset to become qualified Hotel General Manager

Objective:
Kita akan membahas kebutuhan skill utama menjadi pimpinan di Hotel.

Facilitator/Coach:
Monang Marbun, S.E, CHMA
Hotel Auditor, Expert, ISO 9001:2015. Author. Founder HCI)

Setelah mengikuti pelatihan, peserta diharapkan mampu:

Menguasai Skill Utama ke-1:
- Menguasai persaingan antar competitor dengan skill yield management untuk Benchmark Competitive & Pricing Quality Chart.

Menguasai Skill Utama ke-2:
- Menguasai Cost Analysis dalam menentukan harga kamar dan harga pokok makanan.

Menguasai Skill Utama ke-3:
- Menyusun budget tahunan untuk hotel dengan metode strategic yang praktis diimplementasikan.

Who Should Attend?
Owner, Direksi, Pimpinan Perusahaan/Hotel, Head of Department.

Materi pelatihan akan dibahas mulai dari:

Day 1

Session Skill One:
1. Hotel Comparison & KPI.
2. Yield Management.
3. Competitor Bechmark competitive & price quality charting (SWOT Analysis)

Session Skill Two:
4. Create Room Rate by % Room Cost Expected (Cost Analysis)
5. Understanding of Food Cost Ideal & Actual.
6. Food Costing Budomari Method.

Session Skill Three:
7. Creating Hotel Budgeting by Strategic Method.
8. Income Statement Report (Common-size & Comparative)
9. Budget P/L Room, F&B, Fitness/SPA/Others & Expenses A&G, Sales, HR & Pomec.

Tools:
Dalam pelatihan ini, peserta akan menggunakan template excel yang sudah terformula dan hanya memasukan data yang diperlukan saja.

Peserta juga belajar bagaimana membuat dan melakukan presentasi.

Day 2

Pembahasan, tentang ketrampilan seorang manager dalam mempresentasikan suatu rencana/planning.

Dalam topik: Presentation Skill & Tips for Managers

Pembahasan topik ini membahas:

1. Developing Great Content
2. Preparing Great Design
3. Conducting Great Delivery
4. Tips Creating Efective Presentation

Pembahasan isi Presentasi:

1. Isi Presentasi:
- Langkah2 Penyiapan Content.
- Menganalisa Audience.
- Mengkonversi Informasi menjadi Outline.

2. Desain Presentasi:
- Aturan utama dalam membuat text bullet.
- Tiga kunci desain yang baik.
- Tips merencanakan Slide yang baik.

3. Penyampaian Presentasi:
- Atur suara anda.
- Penggunaan Bahasa.
- Gerak - Gerik.
- Bahasa Tubuh.
- Persiapan sebelum presentasi.
- Mengatasi situasi yang sulit.
- Merencanakan Pertanyaan.
- Menghadapi Kekacauan.

4. Tips yang harus kita perhatikan dalam membuat presentasi:
- Penggunaan Template
- Jenis huruf, bullet, warna, visualisasi, jumlah kata dalam slide.
- Background yg baik dan tidak.
- Contoh presentasi yang baik.

Pelatihan ini dalam Focus Group Discussion dan dilanjutkan dalam praktek Presentasi.

Exclusive Training Included:
- 2x coffee break, 1x lunch
- Soft Copy Pelatihan.
- Bonus Templates.
- eCertificate.

Peserta mendapatkan juga file dokumen panduan materi khusus budgeting & management;

Budgeting:
- Hotel accounting terminology & general.
- Analisa operasional Hotel.
- Analisa statistik operasional.
- Analisis rasio.
- Analisa laporan keuangan - laba rugi.
- Perbedaan Cost & Expense

Management:
- Back of house work flow chart.
- GM review template.
- Hotel business plan template.
- Hotel Manager dashboard.
- Hotel owners checklist.
- Hygiene audit checklist.
- Management checklist.
- Manager changeover checklist.
- Manager closing checklist.
- Manager communication log.
- Manager planning template.
- Manager weekly plan.
- Operation assessment checklist.

VENUE:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung.

🗓 2 Days (Saturday - Sunday), 18-19 March 2023
🕗 08.30am - 05.00pm

INVESTMENT:
~special price, contact us!

PS:
Ingin pelatihan private offline di office bandung / online by zoom? Just Contact us!

Cheers,

Monang MARBUN, S.E
founder HCI

Hotel Consultant Indonesia
MMH Established in 2012

Office:
Karang Setra Hotel & Cottages
Jl. Bungur No.2, Cipedes,
Kec. Sukajadi, Kota Bandung,
Jawa Barat 40162
📞 wa.me/6281276858695
📩 [email protected]
🌐 www.hotelconsultant.id