AMB Deaf Accessibility

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AMB Deaf Accessibility We are providers of British Sign Language Training and Deaf Education specialising in Consultancy, Advocacy, BSL Courses, and Deaf Awareness Training.

Al-Moubayed Brothers - AMB Deaf Accessibility

Feras Al-Moubayed and Wael Al-Moubayed
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​We are deaf brothers; native British Sign Language (BSL) users and the founders of AMB Deaf Accessibility. Here at AMB, we are committed to making the world a more accessible place for deaf and hard of hearing (HoH) people, with the aim to improve equality in everyday life. During our long careers, we have become well connected within the deaf community both at home in the UK and also abroad and have been involved with many international deaf projects. We offer a range of courses for those wanting to start learning BSL or continue improving their BSL skills. We offer bespoke courses for organisations that are tailor-made to help you learn the basics required for your desired outcome. We teach both remotely and face to face on a 1:1 basis, or as a group, and can adapt this according to what you want to learn. AMB can help improve your organisation’s ability to provide excellent customer service for Deaf people by equipping you and your staff/colleagues with enough competency in BSL to have clear and direct communication. At AMB, we develop customised BSL training courses for frontline staff, provide Deaf Awareness training and in-depth specialist support to ensure your services are fully accessible. We will provide you with the skills to be able to recognise when a BSL Interpreter is required (as certain areas may require specialist communication which is where a qualified interpreter would come in). We recognise that confidence is a vital part of ensuring successful communication which is why you will find that all our courses are fun, engaging and will help you become a confident communicator. We want to improve accessibility for deaf people, and we believe the best way to do this is to make our deaf culture more accessible to you. To see the range of courses available, please find the ‘Book Now’ tab on the website.

💙🤟 A welcome that meant more than words.When Michelle and I arrived at ISS Facility Services UK and saw this beautiful d...
02/10/2026

💙🤟 A welcome that meant more than words.

When Michelle and I arrived at ISS Facility Services UK and saw this beautiful display created for my visit, we both had to stop and smile.

Seeing “Welcome to ISS” with my name, alongside International Week of Deaf People and British Sign Language, made me feel genuinely welcomed, respected and valued.

A huge thank you to Lawrence Pruis-Reed for designing and creating it. You did an amazing job!

It might seem like a simple gesture, but for me it carried a powerful message:

Deaf people are welcome here.
Our language is welcome here.
Our culture is welcome here.

It was also special to share the moment with Michelle Parry, the BSL interpreter working alongside me. 🤟

I would love to see this in more workplaces.

Imagine walking into a company and seeing BSL alongside English. Imagine Deaf employees, customers and visitors knowing from the moment they arrive that communication access has been considered.

BSL does not need to feel intimidating. Learning even a few signs can start conversations, build confidence and bring Deaf and hearing people closer together.

I want to see more organisations making BSL visible, providing accessible communication and giving their teams opportunities to learn about BSL and Deaf culture.

That is part of the future I want to help create through AMB Deaf Accessibility. 💙

Thank you again to ISS for making me feel so welcome, and thank you, Michelle, for sharing this moment with me.

More BSL.
More understanding.
More access.
Fewer barriers.

02/10/2026

💙🤟 Two sisters. One wonderful BSL journey.

Meet Bea and Emila, two students at who are showing what can happen when young people are given the opportunity to learn British Sign Language.

🎉 A HUGE WELL DONE to Emila!

She has passed BSL 101, 102 and 103, completing BSL Level 1! 🎓👏🌟

And Bea is continuing her own journey with BSL 102 with a brilliant practice partner at home: her sister Emila. 💙

That’s what I love about their story.

BSL doesn’t have to stop when the lesson ends.

They can practise together.
Communicate together.
Encourage each other.

In their video, Bea and Emila communicate in BSL about themselves, their experiences and why they enjoy learning the language.

One describes BSL as “calming”.

I could tell you why young people learning BSL matters…

But I’d rather you watch them and let them show you. 🤟💙

Young people learning BSL today will become tomorrow’s colleagues, teachers, healthcare professionals, employers, neighbours and friends.

When young people understand that communication doesn’t always have to be spoken, we help build a more accessible and inclusive future.

A MASSIVE thank you to Bea and Emila’s parents for supporting their daughters and giving permission for their video to be shared. 🙏

Emila: 101 ✅ 102 ✅ 103 ✅ — BSL Level 1 completed! 🎓
Bea: BSL 102 — keep going! 🌟

Two sisters. Different stages. Learning together.

💙 Give young people opportunities.
🤟 Let BSL grow beyond the classroom.
💙 Respect Deaf language and culture.

Well done, Bea and Emila! Keep signing! 👏💙

🇸🇾 THE NEXT STEP FOR SYRIA: EQUAL ACCESS TO BANKING FOR DEAF AND HARD OF HEARING PEOPLEWe have been encouraged to see po...
01/10/2026

🇸🇾 THE NEXT STEP FOR SYRIA: EQUAL ACCESS TO BANKING FOR DEAF AND HARD OF HEARING PEOPLE

We have been encouraged to see positive progress towards greater accessibility for Deaf and hard of hearing people in Syria.

Better access to communication, Arabic subtitles and Syrian Sign Language interpretation can make a real difference to people’s independence and everyday lives.

Now we hope another important area can continue to move forward:

🏦 Equal access to banking and financial services for Deaf and hard of hearing people.

Our founder, Feras Al-Moubayed, understands that some Deaf and hard of hearing people in Syria may still experience barriers when opening or using bank accounts.

If these barriers remain, we hope there will be an opportunity for the relevant authorities, banks and organisations to explore practical solutions and learn from international experience.

Financial independence matters.

Deaf and hard of hearing people should have the opportunity to:

💼 Receive their salary
💰 Save and manage their money
🧾 Pay bills independently
🏦 Access banking services
📈 Invest in their future
💼 Start and run businesses
👨‍👩‍👧 Support their families

Accessible banking is not simply about equality.

It is about independence, opportunity and participation in society.

When Deaf and hard of hearing people can access financial services independently, they have greater opportunities to work, build businesses, support their families and contribute to the wider economy.

Accessibility is an investment in people, businesses and Syria’s future.

We would welcome opportunities to engage with the Government of Syria, relevant ministries, banks, Deaf organisations and other stakeholders to share international experience, listen to the Deaf community and discuss practical ways to improve accessibility and financial inclusion.

Our purpose is not to criticise.

Our purpose is to build partnerships, share knowledge and work together with respect to help remove barriers.

We believe Syria has an opportunity to continue building a future where Deaf and hard of hearing people can participate fully and independently in society.

A future where everyone has the opportunity to:

Work.
Save.
Invest.
Build a business.
Support their family.
Live independently.

💙 More accessibility.
🏦 More financial independence.
💙 More equal opportunities.
🇸🇾 Fewer barriers.

Together, we can help build a stronger and more accessible Syria for everyone.

🇸🇾 THE NEXT STEP FOR SYRIA: EQUAL DRIVING OPPORTUNITIES FOR DEAF AND HARD OF HEARING PEOPLEOver recent months, we have b...
01/10/2026

🇸🇾 THE NEXT STEP FOR SYRIA: EQUAL DRIVING OPPORTUNITIES FOR DEAF AND HARD OF HEARING PEOPLE

Over recent months, we have been encouraged to see positive steps towards greater accessibility and inclusion for Deaf and hard of hearing people in Syria.

Now we hope another important area can be explored:

🚗 Equal opportunities for Deaf and hard of hearing people to drive.

Our founder, Feras Al-Moubayed, understands that Deaf people in Syria may still experience barriers when trying to obtain a driving licence.

If these barriers remain, we hope there will be an opportunity for the relevant authorities to review them and consider international evidence and experience.

The World Federation of the Deaf (WFD) supports the removal of legal and practical barriers preventing Deaf people from obtaining driving licences and has highlighted that deafness itself does not prevent someone from driving safely.

Across many countries, Deaf people drive, work, raise families and live independently.

And driving is about much more than having a car.

🚗 Independence
💼 Access to employment
🎓 Access to education
🏥 Access to healthcare
👨‍👩‍👧 Supporting family life
🌍 Participating fully in society

Equal opportunities can help people contribute their skills, talents and experience to their communities and the wider economy.

Our purpose is not to criticise.

Our purpose is to build partnerships, share knowledge, listen to Deaf people and work together towards practical solutions.

We would welcome opportunities to engage with the Government of Syria, relevant ministries, public institutions, Deaf organisations and other stakeholders to share international experience and discuss how barriers could be addressed.

Syria has an opportunity to continue building a more accessible and inclusive future.

A future where Deaf and hard of hearing people have opportunities to learn, work, communicate, drive and live independently.

💙 Equality.
💙 Accessibility.
🚗 Independence.
🇸🇾 Opportunity.

Together, we can continue removing barriers and creating opportunities for Deaf people across Syria.

01/10/2026

💙 Eleven months later, we saw the impact with our own eyes.

Eleven months ago, our founder Feras Al-Moubayed spoke publicly about the communication barriers facing Deaf people in Syria and called for more affordable internet access and accessible information.

For Deaf people who communicate visually, reliable internet can be essential for video calls, accessing information, education, healthcare, employment and staying connected with family and the Deaf community.

When Feras recently returned to Damascus with his brother Wael, they experienced an unforgettable welcome.

More than 100 Deaf people came to greet them, hugging, smiling, laughing and signing with excitement. ❤️

Members of the Deaf community shared how improved access to affordable mobile data had made it easier for them to stay connected and communicate.

They also spoke about the importance of seeing Arabic subtitles and Syrian Sign Language interpretation in public information and communications.

Their reaction was a powerful reminder that accessibility is not simply about technology.

It is about equality, dignity, independence and human rights.

We also want to recognise Farrah Altal, who has dedicated so much of her time to interpreting information from Arabic into Syrian Sign Language so Deaf people can access important information.

Professional sign language interpreters deserve recognition, respect and fair pay for their work.

We are proud that Farrah is now a SILA Board Member. 💙

We also recognise the steps being taken by Syriatel and Syria’s Ministry of Communications and Information Technology to improve access for Deaf people.

There is still much more work to do.

Accessible communication, affordable connectivity, education, employment and equal access to information should not be optional.

They should be part of everyday life.

To every Deaf person who welcomed Feras and Wael with such warmth and love:

Thank you. Those hugs will never be forgotten. ❤️

🎥 We will also be sharing a video of Farrah Altal interpreting in Syrian Sign Language.

More access.
More communication.
More independence.
Fewer barriers. 💙

01/10/2026

🎥 LET’S LEARN SOME OF THE MOST FREQUENT BSL SIGNS!

What can your team learn in just 3 hours?

We are incredibly proud of the team at Nespresso UK and Nestlé.

After just one 3-hour Deaf Awareness and British Sign Language (BSL) training session with AMB Deaf Accessibility, the team learned and remembered more than 50 everyday BSL signs and phrases! 👏💙

Here are just some of the things they learned:

👋 Greetings
Hello, good morning, good afternoon, good evening, how are you, nice to meet you and see you later.

🤝 Introductions
What’s your name? My name is...

💬 Everyday conversation
Please, thank you, you’re welcome, sorry, yes, no, good and bad.

☕ Helping customers
Can I help you? Which coffee would you like? Strong or mild? Which flavour? Decaf?

🥛 Milk and extras
Cow’s milk or oat milk? Sugar? A bag? A receipt?

🛍️ Shopping and products
Buying coffee, machines, accessories, promotions and explaining different machine options.

And, of course, they learned BSL fingerspelling, giving them another valuable way to communicate. 🤟

What impressed us most wasn’t simply the number of signs they learned.

It was their enthusiasm, teamwork, confidence and willingness to practise.

In just three hours, they took an important step towards being able to welcome and communicate with Deaf customers using BSL.

For a Deaf customer, even a simple greeting in BSL can make a difference.

It can say:

💙 You are welcome here.
👏 Your language matters.
👥 We want to communicate with you.

A huge thank you to Vincenzo D’Aniello, Nespresso UK, Nestlé and everyone who took part for your enthusiasm and commitment to making customer experiences more accessible and inclusive.

A very special thank you to Michelle Parry, our brilliant BSL interpreter, for your professionalism, teamwork and support throughout the training. 💙

👏 Bravo, everyone!

Keep practising.
Keep signing.
Keep building confidence.

🎥 Watch the video and see just how much the team achieved in only three hours!

We hope it inspires more organisations to take that first step and learn BSL.

One sign. One conversation. One customer at a time. 👏💙

01/10/2026

🎥 LIP-READING CHALLENGE

How good do you think you are at lip-reading?

One of the most powerful activities in our Deaf Awareness training with Nespresso UK is the lip-reading challenge.

During the exercise, colleagues communicate without any sound and rely only on lip-reading.

Within just a few minutes, they realise how difficult, exhausting and frustrating it can be.

Many people believe Deaf people can simply lip-read everything.

That is a myth.

Lip-reading can be challenging because many spoken words can look very similar on the lips. Context, facial expressions, body language and other visual information can all play an important part in understanding what someone is saying.

Want to try it yourself? 👀

Look at these words:

👉🏼 Mother | Brother | Bother
👉🏼 Love | Laugh
👉🏼 Man | Ban | Pan
👉🏼 Mum | Bum
👉🏼 Bill | Pill | Mill
👉🏼 Pie | Buy | My

Without hearing the speaker’s voice, could you tell the difference?

Now imagine relying heavily on lip-reading throughout your day.

At work.
Ordering a coffee.
Speaking to your manager.
Visiting your GP.
Shopping.
Travelling.
Chatting with family and friends.

This is why accessible communication matters.

Now imagine the person adds a few BSL signs or fingerspelling alongside other communication methods.

There are suddenly more ways to understand each other and fewer communication barriers. 💙

A huge thank you to everyone at Nespresso UK for embracing this challenge with enthusiasm and an open mind.

Every person who learns more about Deaf awareness and even a little BSL can help create a more accessible and inclusive experience for Deaf people.

🎥 Now it’s your turn!

Watch the video with the sound off and take the lip-reading challenge.

👇 Tell us in the comments. How many words did you get right?

💙 More awareness.
🤟 More BSL.
👥 Better communication.
🌍 Fewer barriers.

01/10/2026

🎥 LIP-READING CHALLENGE

How much could you understand if someone spoke to you without any sound?

One of the most powerful activities in our Deaf Awareness and BSL training with Nespresso UK is the lip-reading challenge.

During the exercise, colleagues communicate without using their voices and rely only on lip-reading.

Within just a few minutes, people begin to realise how difficult, tiring and frustrating relying on lip-reading can be.

There is a common misconception that Deaf people can simply lip-read everything.

They can’t.

Many spoken words can look very similar on the lips, and understanding someone may also depend on context, facial expressions, body language and other visual information.

Now imagine experiencing that communication barrier throughout your day.

At work.
In a shop.
At an appointment.
Ordering a coffee.
Talking to other people.

This is why Deaf awareness and accessible communication matter. 💙

Now imagine someone using a few simple BSL signs or fingerspelling alongside other communication methods.

Suddenly, there are more ways to understand each other.

That is exactly what we want people to experience through our training.

It is not simply about teaching BSL.

It is about helping people understand communication barriers, build confidence and learn practical ways to make communication more accessible.

A huge thank you to everyone at Nespresso UK and Nestlé for embracing the challenge with enthusiasm, curiosity and an open mind. 👏💙

🎥 Watch the video and see how they got on.

Then try the challenge yourself.

Turn the sound off and ask a friend, family member or colleague to say something.

How much can you understand from lip-reading alone?

At AMB Deaf Accessibility, we believe understanding the barrier is one of the first steps towards removing it.

💙 More awareness.
👏 More BSL.
👥 Better communication.
🌍 Fewer barriers.

01/10/2026

🎥 What can someone achieve in just one 3-hour Deaf Awareness and BSL training session?

Meet Katy from Nespresso UK. 💙☕

After attending just one 3-hour Deaf Awareness and British Sign Language (BSL) session with AMB Deaf Accessibility, Katy learned how to communicate using practical, everyday signs including:

👉🏼 Hello
👉🏼 What’s your name?
👉🏼 Can I help you?
👉🏼 Would you like a coffee?

She also learned the BSL fingerspelling alphabet, giving her another way to communicate when she doesn’t yet know a particular sign.

And look at her confidence! 👏

People sometimes think they need to spend years learning BSL before they can begin communicating with Deaf people.

Katy shows that you can start making a difference from day one.

For a Deaf customer, being welcomed with BSL can mean far more than a few signs.

💙 It shows respect.
👏 It breaks down communication barriers.
☕ It creates a more welcoming customer experience.
🌍 It shows that accessibility matters.

You don’t need to be fluent to start.

A few signs, Deaf awareness, confidence and a willingness to communicate can make a real difference.

A huge thank you to Nespresso UK & Nestlé for continuing to invest in Deaf Awareness, BSL and accessibility, and a massive well done to Katy for embracing the training with such enthusiasm and confidence. 👏💙

🎥 Watch Katy’s video and see what can be achieved in just three hours.

Now imagine what your team could achieve.

At AMB Deaf Accessibility, we help organisations build the awareness, confidence and practical communication skills needed to create more accessible experiences for Deaf people.

More BSL.
More confidence.
More accessibility.
Fewer communication barriers. 💙

💙 More BSL. More confidence. More accessible customer experiences.It has been a busy and rewarding time for AMB Deaf Acc...
01/10/2026

💙 More BSL. More confidence. More accessible customer experiences.

It has been a busy and rewarding time for AMB Deaf Accessibility, delivering more British Sign Language (BSL) and Deaf Awareness training with teams at Nespresso UK.

Our founder, Feras Al-Moubayed, recently delivered another training session at Nespresso’s head office in Victoria, London.

The team brought fantastic energy and enthusiasm as we explored:

🤟 British Sign Language
💙 Deaf awareness, culture and history
🗣️ Accessible communication
👥 Communicating confidently with Deaf customers
🌍 Breaking down everyday communication barriers

One of the most powerful parts of our training is hearing people share their own experiences of barriers and inclusion.

Those conversations remind us of something important:

Inclusion isn’t just about one community. Creating accessible environments benefits everyone.

Alongside our face-to-face training, we also hosted another online BSL Community Call, welcoming 25 Nespresso colleagues to practise their signing, ask questions, refresh their knowledge and share experiences of supporting Deaf customers.

We love seeing people return and continue learning. 💙

You don’t need to become fluent overnight to make a difference.

A few signs. Greater awareness. More confidence. A willingness to communicate.

Each step can help a Deaf customer feel more welcomed, understood and valued.

A huge thank you to everyone at Nespresso UK and Nestlé for your continued enthusiasm, openness and commitment to accessibility and inclusion.

We look forward to continuing the journey together! ☕💙

At AMB Deaf Accessibility, we believe training should lead to real change in everyday communication.

We’re not simply teaching signs.
We’re helping remove barriers.
We’re building confidence.
We’re creating inclusion.

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55 Cheam Road
Sutton
SM1 2AX

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