10/04/2025
Jenny was only 6 when I first met her and her parents, but she was very sad. She would cry every evening and her parents were worried. We don’t know how to help, they said. She just tells us to go away, that we don’t understand.
It turned out that Jenny had been struggling at school and started saying that she didn’t want to attend. Her parents had been advised that the problem was that home was too pleasant, and that they should make it less fun. They’d been told to make all the things that she enjoyed rewards for going to school. No games together, unless you’ve done your homework. No bedtime story, until you stop saying that you don’t want to go to school tomorrow.
It had ‘worked’. Jenny had stopped complaining about school and was attending regularly. Her teachers were pleased. They said that she was well-behaved and it was good to see how things had changed now that she was in school every day. She got awards at the end of each term for attendance.
But after school, it was like Jenny was flat. She had no spark. She didn’t talk about what things were like at school any more, but she didn’t want to invite anyone home. She did her homework without protest, but also without interest. She looked like she was going through the motions and by the end of each week she looked grey.
It’s not really surprising. Jenny was distressed by school, and instead of anyone asking why, she was being punished for expressing her distress. She was being prevented from telling her parents how she felt, in case they stopped her doing things she enjoyed. Every adult in her life was telling her that there was no problem here, that she should just keep attending school and all would be well. They only wanted to hear about the ‘good stuff’ and so Jenny stopped telling them about everything else.
Too many adults think that when a child refuses to go to school, the problem is the refusal itself. They think that child must be made to ‘say yes to school’ (this is even the title of a book). But the refusal is not the problem itself. It’s our sign that there is a problem. Stop the refusal and that problem doesn’t go away. We have to look deeper than that.
Illustration by Eliza Fricker Missing The Mark from the upcoming book What Can We Do When School's Not Working? published by Routledge and available for pre-order now.