Being Human Consulting Ltd

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Our next Civility in Action cohort starts next month - and we have a couple of places left that we would love to fill.CI...
12/03/2026

Our next Civility in Action cohort starts next month - and we have a couple of places left that we would love to fill.

CIA is designed for veterinary professionals who want to build more respectful, supportive workplaces, with practical tools around communication, feedback, conflict resolution and team culture.

If you know a colleague, team member, or practice who might benefit, we’d be really grateful if you could tag them into this post.

We’ve also created a 10% discount code for this cohort: CIA10.

Find more details at www.being-human.co.uk

RADICAL or RESPECTFUL...I think Radical Candour is a great concept, the idea of caring personally while challenging dire...
19/11/2025

RADICAL or RESPECTFUL...

I think Radical Candour is a great concept, the idea of caring personally while challenging directly is powerful... BUT
..for me personally, the thought of being frank makes me uncomfortable.
It can sound a bit like “brace yourself… this might hurt.” And in high-pressure environments like veterinary practice, that can sometimes do more harm than good.

That’s why I prefer to talk about Respectful Candour.

For me, this means:
🗣️ Speaking openly and honestly
⏰ Addressing issues early
⚖️ Balancing clarity with empathy
😻 Preserving trust and dignity in the process

It’s not about avoiding difficult conversations — it’s about having them in a way that feels safe, collaborative, and constructive. For example:Instead of saying“We need to talk about how you handled that client.”
I might say
“I’d like to share some feedback on that client interaction, and hear your thoughts too.”

The message is the same, but the approach is different. One can feel like a confrontation; the other, a conversation. We can be clear without being cruel.
Honest without being harsh.
And make candour the norm, without making it radical.

What about you, how do you prefer to approach difficult conversations?

Don't forget about our new study exploring   and   in the   context!Taking part involves completing a short survey (shou...
18/11/2025

Don't forget about our new study exploring and in the context!

Taking part involves completing a short survey (should take between 15-20mins maximum). The survey is voluntary, anonymous, and open to all veterinary staff, anywhere in the globe. Questions cover topics relevant to workplace incivility, safety climate, patient care, and patient safety. Survey link here:
https://lnkd.in/eKfKCQzX

I am very excited to share that I have started a new role as Tutor with the Veterinary Management Group (VMG).VMG’s visi...
17/11/2025

I am very excited to share that I have started a new role as Tutor with the Veterinary Management Group (VMG).

VMG’s vision for nurturing leadership and management in the veterinary profession resonates deeply with me. I am delighted to contribute as a Course Tutor, drawing on my clinical experience, my leadership background, and my commitment to education to support learners in reaching their goals.

I am looking forward to working with the VMG team and helping to empower the next generation of veterinary leaders.

🚨 We need your creativity! 🚨Being Human has a brand new mascot and they need a name.Think curious, clever, a little quir...
07/11/2025

🚨 We need your creativity! 🚨

Being Human has a brand new mascot and they need a name.

Think curious, clever, a little quirky, and full of the Being Human spirit. Drop your best name ideas in the comments and help us crown our new star.

Ready to play? Let the naming begin! 🎉🐾

November! Another jam packed month!Thanks for keeping me busy.
04/11/2025

November! Another jam packed month!

Thanks for keeping me busy.

🤯 Sometimes its tempting to stick your head in the sand. 🕰️ Sometimes we simply don't have time to focus on the future. ...
03/11/2025

🤯 Sometimes its tempting to stick your head in the sand.

🕰️ Sometimes we simply don't have time to focus on the future.

Thank goodness Lupa are looking after us and are running this free webinar to help us understand the CMA’s proposed regulations, and consider what plans need to be made.

If this sounds like something that could help you here's the link to sign up! See you there!
https://www.linkedin.com/events/protectyourbusinessandteamahead7389994291009376256/

The long road to a PhD is very real and I would love your help.I am back at my desk today working on my research into th...
31/10/2025

The long road to a PhD is very real and I would love your help.

I am back at my desk today working on my research into the non technical or human skills that veterinary nurses use when monitoring and maintaining anaesthesia. The goal is to build a non technical skills taxonomy that will support RVN training and I am about halfway there.

To finish the focus group stage I need a few more RVNs and Vets who can talk about task management and how they cope with stress and fatigue in practice. The focus group takes 90 minutes and is online. If you are able to take part please DM me or email [email protected]

Sharing this post would also be a huge help.

phdlife

Never forget the difference you make! Last week I was back with the fabulous ChesterGates team. I have been supporting L...
20/10/2025

Never forget the difference you make!

Last week I was back with the fabulous ChesterGates team. I have been supporting Liz and the team for several years now but this was the first time that I joined the night team at MiNight Vet.

I spotted this small disc blue tacked to the wall and it really resonated. In the midst of everything today don’t forget..

You make a difference and you are amazing!

Thank you!Last week was pretty special, it was the first time I have met my wonderful PA Helen in person. Even though we...
13/10/2025

Thank you!

Last week was pretty special, it was the first time I have met my wonderful PA Helen in person.

Even though we have had many online meetings, text messages and emails over the last 18 months whilst working together it was amazing to finally get to give her a big hug and say thank you in person!

Helen supports Claire and I professionally and personally, ensuring the smooth running of Being Human and Silver-Mac HQ and I'm sure everyone who she has interacted with her would agree, she is an essential member of the team!

Thank you for all you do Helen, it makes a massive difference and ensures that Being Human delivers on our mission and purpose. I am so grateful for all your hard work, help and friendship.

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21 Red Admiral Heights
Bury St. Edmunds
IP331UQ

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