Audio Support

13/06/2025

Encountering 'no sound' issues in Cubase 14 on your new Mac? Discover our fix for macOS privacy settings and expert tips on file management.
https://www.audiosupport.co.uk/resolving-no-audio-recording-in-cubase-14-on-a-new-mac-macos-privacy-settings/

12/06/2025

Encountering CD playback issues? Discover how we helped a jazz pianist fix them!
https://www.audiosupport.co.uk/case-study-solving-inconsistent-cd-playback-for-a-jazz-pianist/

11/06/2025

Resolved a Logic Pro issue with VocAlign! Give it a try.
https://www.audiosupport.co.uk/case-study-solving-mysterious-audio-disappearing-acts-in-logic-pro-the-vocalign-overlay-mystery/

This case study demonstrates how Audio Support quickly resolved a baffling issue for a musician using Logic Pro 11, where audio would mysteriously vanish or behave erratically. The problem was traced to a misunderstanding of how the VocAlign plugin processes and plays back audio, leading to a disconnect between what was seen on the timeline and what was heard. A best-practice workflow was established to ensure consistent and predictable results.

10/06/2025

A composer seeks help with his UAD Apollo Twin, which isn't appearing in Logic Pro or producing sound, despite the hardware lights being on. Need guidance?

09/06/2025

Discover solutions for OBS audio input issues in live streaming! Check out this guide for DJs and streamers. 🎧
https://www.audiosupport.co.uk/solving-obs-audio-input-problems-a-djs-streaming-breakthrough/

23/05/2025

Ever had MIDI data from your Yamaha Montage not sounding properly in Logic Pro? It's a frustrating workflow hiccup many producers face. Our latest blog post unpacks a real-world client scenario where we tackled this exact problem.

We share the precise steps to correct key settings and interactions, allowing your Montage to play perfectly with Logic Pro.

Don't let misbehaving MIDI hold back your creativity! Learn how to get your sounds pristine.

👇Read the full case study: https://www.audiosupport.co.uk/montage-logic-pro-midi-note-issues/

A Yamaha Montage 8 keyboard is connected to an Apple Macbook Air (2024) in order to use Logic Pro. It works, however when I play more than one note on the keyboard (ie a chord) not all the notes sound.

17/03/2025

Reaper 7.34 Missing Audio Error – Solved!

"Hi Paul. I’ve made some music and now I can’t find it. Please can you help?"

I received the above message from a client and we arranged to connect the next day for a remote support session. I advised my client to leave her PC as it was and not to move or delete any files until we had connected.

Once my client and I had connected via Whatsapp and Anydesk she showed me the problem. She explained where her Reaper files and media directories were saved on her PC and the processes she used when she saves her files. I noticed her OneDrive was full and this might be a clue to the what had gone wrong.

To read more on how I helped my client resolve her issue visit here:

bit.ly/audiosupport-reapermissingaudio

15/03/2025

I am available to help at every stage of creating a Podcast Setup. I can remotely help you to:

🎤Set up your podcasting equipment
🎓Teach you about how it works
📢 Configure your settings to achieve optimum sound quality

Find out more on my website, where you can make a booking:

www.bit.ly/audiosupport-podcastsetup

13/03/2025

Problems Connecting a Stealth 700 Gen 3 Headset to OBS and XBox – Solved!

"Hi Paul. I’m having issues configuring OBS and Xbox audio. I would like to stream on Twitch while communicating with chat and playing Xbox while listening to music. I have in-game chat/music/OBS alerts and picture from the capture card all working. I just can’t get the capture card and headset/mic to cooperate at the same time. Can you help me please?" The hardware I’m using is:

Hp Elite Mini 600 Desktop PC
Elgato HD60X capture card
Turtle Stealth 700 Gen 3 cross platform headset
Xbox one

I received the above message from a new client via my Fiverr profile and we arranged a remote support session for later that week.

Once my client and I were connected we had to work through a number of problems to get everything working properly. the above message from a new client via my Fiverr profile and we arranged a remote support session for later that week.

Once my client and I were connected we had to work through a number of problems to get everything working properly.

To read more on how I helped this client visit... bit.ly/audiosupport-stealth700

11/03/2025

Home Studio for Music Production Setup 🎹 🧑‍💻

I am available to remotely help at every stage of creating a home studio for music production.

If you want to make high quality recordings of your vocals, guitars or any other instrument I can remotely assist you to set up your home studio for music production.

Find out more on my website, where you can make a booking:
bit.ly/audiosupport-homestudio