26/08/2026
What role should libraries play in a generative knowledge society?
This question was at the centre of a presentation given by MLO member Søren Vigild Poulsen at Aalborg University Library (AUB)’s theme day on AI on 18 August.
Søren explored how libraries can respond to a world in which generative AI increasingly supports information retrieval, writing, metadata work, and administrative processes. His main point was that libraries should not compete with AI to provide quick answers. Instead, they should strengthen their role in evaluating sources, supporting transparent research methods, validating knowledge, and creating shared points of reference.
Drawing on Umberto Eco, Eric Klinenberg, and others, Søren presented libraries as much more than providers of information. Eco’s theoretical and literary work, including his portrayal of the labyrinthine library in The Name of the Rose, reminds us that libraries are also spaces of interpretation, memory, and power. In Palaces for the People, Klinenberg describes libraries as vital social infrastructure that brings people together and strengthens communities and civic life. These perspectives supported Søren’s argument that libraries should not remain a static support function in the age of AI. Instead, they can serve, with reference to Michael Hanegan and Chris Rosser’s wonderful book Generative AI and Libraries: Claiming Our Place in the Center of a Shared Future, as trusted stewards of knowledge and actively guide the ethical and human-centred development of an information-saturated knowledge society.
So, beneath the practical question of adapting to AI lies a more fundamental one: What kind of institution does the library want to be in a generative culture? Søren suggested that libraries should help preserve our collective memory while enabling society to assess, contextualise, and share knowledge in trustworthy ways.
The theme day also featured presentations by AUB staff on information retrieval, metadata work, automation, and the use of AI as a collaborative partner in administrative processes. Together, the presentations sparked discussions not only about efficiency, but also about human judgement, responsibility, ethics, and quality.
Thank you to Aalborg University Library for inviting Søren and for an inspiring day of presentations, questions, and conversations.