18/09/2026
📌 Everything you need to know about getting support, saved for you right here.
It’s that time of year again, thousands of students are arriving in Germany and our support team is seeing a high volume of requests. We’re on it, but replies might take a little longer than usual right now. Thanks for your patience 💚
Swipe through for how to reach us, how to help yourself faster with the Help Center, and a few tips that can save you a support ticket altogether ➡️
Save this so you know where to look next time you need us 🤍