Smart Serve Ontario

10/01/2026

The Smart Serve Retail Course helps you build essential skills for safely handling alcohol sales in a retail setting.

Be confident in your ability to follow Ontario’s liquor laws and protect your community.

Visit smartserve.ca/retail to get started.

09/30/2026

Scheduled Maintenance: Our website will be unavailable October 1st, 2026 between 5:30 a.m. and 8:00 a.m. while we perform scheduled maintenance. 💻🔧

During the short maintenance period there will be no website access, but don't worry, if you are already logged in and doing the course or test, it will not affect your progress! 🔐✅

We apologize for any inconvenience this may cause and appreciate your patience.

09/29/2026

💊 DID YOU KNOW?
Your Smart Serve certificate comes with more than just your certification.

Through Smart Serve Cares, valid Smart Serve certificate holders can access free medication delivery anywhere in Canada through GreenShield Pharmacy. 🚚📦

Whether you’re managing prescriptions or looking after your health, getting the support you need can be a little easier.

Learn more and access your Smart Serve Cares benefits at smartserve.ca/cares

09/24/2026

Having trouble logging in but already Smart Serve certified? 🔐
Don’t worry, you don’t need to start from scratch!

If you already have an online account, select “Forgot Password” to reset your login.

Not sure if you have an account? You can register for an Individual online account, and your current Smart Serve certificate number can be linked to your profile.

📧 Don’t have access to the email address you originally registered with? Visit smartserve.ca/contact-us/ for help.

Your certification is already there, let’s get you back into your account! ✅

09/21/2026

With Care — Episode 3: Rediscovering Yourself | Featuring Taryn Casey

For Taryn Casey, cooking wasn’t just a career. It was a huge part of who she was.
Then motherhood came knocking — and life changed.

With a young family, a busy chef husband whose career was growing increasingly demanding, and her own life in the kitchen taking a back seat, Taryn found herself navigating a completely new season.

Finding time for herself wasn’t easy. But little by little — and one step at a time — running became a way to reconnect with herself.

That journey eventually led her to create — a community giving other moms the space to move, connect, and rediscover themselves too.

Episode 3 of With Care, presented by Smart Serve Cares × The Food Runners.
This is Taryn’s story.

—
With Care is a web series created in collaboration with Smart Serve Cares and The Food Runners, exploring the untold side of hospitality and the conversations our industry doesn’t always make space for.

Smart Serve Cares, an initiative by , supports mental health and well-being in Ontario’s hospitality industry through education, awareness, and meaningful partnerships.
—

09/17/2026

💚 Money stress is mental health stress, too.

With 44% of Canadians saying their financial situation has negatively impacted their mental health, it’s important to recognize when financial worries are becoming overwhelming.

A few things that can help:
✅ Check in with yourself and recognize signs of stress
✅ Talk to someone you trust
✅ Seek advice from reputable financial resources
✅ Get professional support when you need it

As a valid Smart Serve certificate holder, you have access to free mental health support through Smart Serve Cares and GreenShield, as well as GreenShield’s Wellness Hub and resources.

Get started with Smart Serve Cares today at smartserve.ca/cares/
Because your well-being matters, financially and mentally. 💚

09/14/2026

🍂 Fall fairs are calling!
From the GTA to Northern Ontario, small towns to big cities, there’s no shortage of fall fairs, festivals, food, music, and community events happening all across Ontario this season.

Looking for some fall fun near you? Check out our newest blog post, where we gathered up some Ontario Fall Fairs & Festivals to help you find your next autumn adventure. 🍁

Many events also offer volunteer opportunities to lend a hand and be part of the fun. If you’re planning on volunteering and serving alcohol as part of your event role, make sure you have your Smart Serve certification up to date before your first shift!

📍 Find a fall fair near you and visit: https://smartserve.ca/ontario-fall-fairs-festivals-2026/

Explore all Smart Serve online course options designed to help you get certified or maintain your certification in Ontario.

09/10/2026

The Smart Serve online training program is fully translated and available in English, French, Chinese, Korean, Punjabi, and Spanish, making it easier for more people to complete their certification in their preferred language.

✅ The program is also fully accessible and meets AODA compliance requirements, ensuring an inclusive and user-friendly learning experience for all.

Start your training today and get certified!

Learn more at smartserve.ca.

09/08/2026

Working in hospitality can be rewarding, but that doesn’t mean it comes without challenge.

Do you struggle with burnout, exhaustion, finding a work-life balance, or just feeling overwhelmed? With your Smart Serve Cares support, through Greenshield, we’re here to support you every step of the way.

Valid Smart Serve certificate holders can sign up for Smart Serve Cares, granting them access to:
💚 3 hours of free online therapy
💚 Digital CBT to tackle stress and anxiety
💚 Wellness resources for you and your workplace
💚 And more.

Because while you’re busy taking care of Ontario, we’re here to take care of you. 💚
Learn more about Smart Serve Care and sign up today at smartserve.ca/cares

09/03/2026

📣 Upcoming Office Closure – September 7, 2026

Please note that our offices will be closed on Monday, September 7th for Labour Day.

✅ Online training and testing are available 24/7 at www.smartserve.ca
📞 Our Customer Service Team will be back to assist you on Tuesday, September 8th.

Wishing you a safe and relaxing long weekend! ☀️