09/14/2026
Most training videos are something people watch. This one makes them decide.
This is a look at a branching customer service scenario — the learner doesn't just watch a call go wrong, they choose how to respond, and the training adapts based on what they pick. Pick wrong, and it sends you back to try again.
This is the kind of interactive training I build: content that puts people in the moment instead of just describing it.
https://share.synthesia.io/810e27c2-65aa-4928-b660-cfb3e40ae529
Click to watch the AI video "Example Training - Video Scenario" generated with Synthesia.