10/01/2026
Have you ever walked away from a conversation realizing the other person never really listened to you?
You share something that happened to you and, within seconds:
“That happened to me once…”
“You think that's bad…”
“When I was…”
“Well, what I would do…”
And suddenly, you're listening to their story.
Sharing a similar experience can be a wonderful way to connect. But there's a difference between relating to someone's experience and redirecting the conversation back to yourself.
Active listening means staying curious about the other person.
Ask another question.
Let them finish.
Notice what they're feeling.
Respond to what they actually said.
Sometimes the most powerful thing you can contribute to a conversation isn't another story.
It's your attention.
KNOW. THINK. ACT.
Communicate with Impact | EducateU