02/24/2023
IMPORTANT! Facebook Glitch Alert.
If your audience is seeing the primary text but not images, know that there is currently a glitch on Facebook's end. It seems to be primarily affecting carousel ads.
Here's my conversation with Facebook support so you know what's going on and what to do.
If your ads are affected and you have access to Facebook support I suggest contacting them and requesting FULL credit for the time the issue was present.
Once I hear back that the issue is fixed I'll notify you guys here.