The KPI Institute

The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It developed the first KPI Management Framework and operates several research programs dedicated to performance management, strategy, Balanced Scorecard and Key Performance Indicators. It opera

tes www.smartKPIs.com, the result of the research program dedicated to documenting how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members. Our vision is empowering the world to achieve performance excellence. The KPI Institute is a leading global research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. We deliver training courses on 6 continents, reaching a total of 31 countries. In the last years, 4650+ professionals took part in our trainings and educational programs. Insights of our research are disseminated through a variety of publications, subscriptions services and through a knowledge platform available to registered members. Visit our online platforms:
>> https://kpiinstitute.org/
>> https://smartkpis.kpiinstitute.org/
>> https://elearning.kpiinstitute.org/
>> www.performancemagazine.org