College Park Honda

College Park Honda

Comments

don't take your cars here unless you want to be harrassed on a daily (multiple times a day) basis via phone and email with surveys about their "service" ... and then they won't return calls when you try to contact them about it ... I am sorry I set foot in their service department ... just STOP calling me and emailing me
Loyalty and Customer Service - Not Here Where do I start? We went into this dealership to purchase a new car. We dealt with Obi, he was professional and we bought a Honda Accord sport 37 days ago. Readers please remember the number of days Thirty Seven Days Ago !!!. On the 21st day of driving the car, there is a rattling noise each time we drive over a rough area, or going over a speed bump. We called the dealership to tell them about the issues. Instead of saying bring it right away, especially knowing it’s a brand-new car, we had to wait a week after the Thanksgiving holiday. We took the car back to the service department on or about the 30th day. After dropping the car off for a day, we got a call in the evening stating that they are not hearing any noises. We took the car back and behold there is the noise one day after picking the car up. We call the service department back, and said “look we are hearing the noise, please drive the car go over a rough spot and the noise will be there. At that time Tony Skelton, who sits at desk number 6 told us to bring the car back. (Thanks Tony) We brought the car back, they test dive it, and helloooo!!! The noise is there. We are told by the service department that the car has a manufacture defect at the bottom, not only was there a defect, but all the silver trims at the front had to be replaced also because it appeared that it was burnt. Which apparently was another defect. We were told it was just bad luck that we happened to get a car with these issues, and that he would order the parts. Attached is picture with the parts ordered We then asked to speak to sales manager his name is Uday Gulati. We told him the issue at which time he said well “well the service department didn’t ask you for any money for the replacement right?” Yes, he did, we responded, “do you realize that the car is only 30 days old. He then said I am sorry for the inconvenience, and then said that it was unfortunate that we got a car that had a defect, and he will assist us. Well that was nice of him? Ok great we picked up the car, and ladies and gentleman, guess what the car is still making the noise. Yes, it is, and the sad part is there doesn’t seem to be anyone who cares that the car is defective, and that it is just wrong not to properly respond to the issue. We have the car, more days are going by, and the problem is not being resolved. We go into a dealership, we purchase a car, they take the money, and everyone gets their commission, and is happy. But the actual customer who purchased that car, is not happy, and no one cares. Customer service sure!!! Where? Not at this dealership. Loyalty to customers is no longer important. Dealerships are big, and us little customers do not matter. Small fish in the BIG HONDA DEALERSHIP POND Betrayed, Angry, and Disappointed Customers.
Where do I start? We went into this dealership to purchase a new car. We dealt with Obi, he was professional and we bought a Honda Accord sport 37 days ago. Readers please remember the number of days Thirty Seven Days Ago !!!. On the 21st day of driving the car, there is a rattling noise each time we drive over a rough area, or going over a speed bump. We called the dealership to tell them about the issues. Instead of saying bring it right away, especially knowing it’s a brand-new car, we had to wait a week after the Thanksgiving holiday. We took the car back to the service department on or about the 30th day. After dropping the car off for a day, we got a call in the evening stating that they are not hearing any noises. We took the car back and behold there is the noise one day after picking the car up. We call the service department back, and said “look we are hearing the noise, please drive the car go over a rough spot and the noise will be there. At that time Tony Skelton, who sits at desk number 6 told us to bring the car back. (Thanks Tony) We brought the car back, they test dive it, and helloooo!!! The noise is there. We are told by the service department that the car has a manufacture defect at the bottom, not only was there a defect, but all the silver trims at the front had to be replaced also because it appeared that it was burnt. Which apparently was another defect. We were told it was just bad luck that we happened to get a car with these issues, and that he would order the parts. Attached is picture with the parts ordered We then asked to speak to sales manager his name is Uday Gulati. We told him the issue at which time he said well “well the service department didn’t ask you for any money for the replacement right?” Yes, he did, we responded, “do you realize that the car is only 30 days old. He then said I am sorry for the inconvenience, and then said that it was unfortunate that we got a car that had a defect, and he will assist us. Well that was nice of him? Ok great we picked up the car, and ladies and gentleman, guess what the car is still making the noise. Yes, it is, and the sad part is there doesn’t seem to be anyone who cares that the car is defective, and that it is just wrong not to properly respond to the issue. We have the car, more days are going by, and the problem is not being resolved. We go into a dealership, we purchase a car, they take the money, and everyone gets their commission, and is happy. But the actual customer who purchased that car, is not happy, and no one cares. Customer service sure!!! Where? Not at this dealership. Loyalty to customers is no longer important. Dealerships are big, and us little customers do not matter. Small fish in the BIG HONDA DEALERSHIP POND Betrayed, Angry, and Disappointed Customers.
Honda Dealership in College Park, MD College Park Honda 9400 Baltimore Ave, College Park, MD 20740 Where do I start? We went into this dealership to purchase a new car. We dealt with Obi, he was professional and we bought a Honda Accord sport 37 days ago. Readers please remember the number of days Thirty Seven Days Ago !!!. On the 21st day of driving the car, there is a rattling noise each time we drive over a rough area, or going over a speed bump. We called the dealership to tell them about the issues. Instead of saying bring it right away, especially knowing it’s a brand-new car, we had to wait a week after the Thanksgiving holiday. We took the car back to the service department on or about the 30th day. After dropping the car off for a day, we got a call in the evening stating that they are not hearing any noises. We took the car back and behold there is the noise one day after picking the car up. We call the service department back, and said “look we are hearing the noise, please drive the car go over a rough spot and the noise will be there. At that time Tony Skelton, who sits at desk number 6 told us to bring the car back. (Thanks Tony) We brought the car back, they test dive it, and helloooo!!! The noise is there. We are told by the service department that the car has a manufacture defect at the bottom, not only was there a defect, but all the silver trims at the front had to be replaced also because it appeared that it was burnt. Which apparently was another defect. We were told it was just bad luck that we happened to get a car with these issues, and that he would order the parts. Attached is picture with the parts ordered We then asked to speak to sales manager his name is Uday Gulati. We told him the issue at which time he said well “well the service department didn’t ask you for any money for the replacement right?” Yes, he did, we responded, “do you realize that the car is only 30 days old. He then said I am sorry for the inconvenience, and then said that it was unfortunate that we got a car that had a defect, and he will assist us. Well that was nice of him? Ok great we picked up the car, and ladies and gentleman, guess what the car is still making the noise. Yes, it is, and the sad part is there doesn’t seem to be anyone who cares that the car is defective, and that it is just wrong not to properly respond to the issue. We have the car, more days are going by, and the problem is not being resolved. We go into a dealership, we purchase a car, they take the money, and everyone gets their commission, and is happy. But the actual customer who purchased that car, is not happy, and no one cares. Customer service sure!!! Where? Not at this dealership. Loyalty to customers is no longer important. Dealerships are big, and us little customers do not matter. Small fish in the BIG HONDA DEALERSHIP POND Betrayed, Angry, and Disappointed Customers.
Honda Dealership in College Park, MD College Park Honda 9400 Baltimore Ave, College Park, MD 20740 Where do I start? We went into this dealership to purchase a new car. We dealt with Obi, he was professional and we bought a Honda Accord sport 37 days ago. Readers please remember the number of days Thirty Seven Days Ago !!!. On the 21st day of driving the car, there is a rattling noise each time we drive over a rough area, or going over a speed bump. We called the dealership to tell them about the issues. Instead of saying bring it right away, especially knowing it’s a brand-new car, we had to wait a week after the Thanksgiving holiday. We took the car back to the service department on or about the 30th day. After dropping the car off for a day, we got a call in the evening stating that they are not hearing any noises. We took the car back and behold there is the noise one day after picking the car up. We call the service department back, and said “look we are hearing the noise, please drive the car go over a rough spot and the noise will be there. At that time Tony Skelton, who sits at desk number 6 told us to bring the car back. (Thanks Tony) We brought the car back, they test dive it, and helloooo!!! The noise is there. We are told by the service department that the car has a manufacture defect at the bottom, not only was there a defect, but all the silver trims at the front had to be replaced also because it appeared that it was burnt. Which apparently was another defect. We were told it was just bad luck that we happened to get a car with these issues, and that he would order the parts. Attached is picture with the parts ordered We then asked to speak to sales manager his name is Uday Gulati. We told him the issue at which time he said well “well the service department didn’t ask you for any money for the replacement right?” Yes, he did, we responded, “do you realize that the car is only 30 days old. He then said I am sorry for the inconvenience, and then said that it was unfortunate that we got a car that had a defect, and he will assist us. Well that was nice of him? Ok great we picked up the car, and ladies and gentleman, guess what the car is still making the noise. Yes, it is, and the sad part is there doesn’t seem to be anyone who cares that the car is defective, and that it is just wrong not to properly respond to the issue. We have the car, more days are going by, and the problem is not being resolved. We go into a dealership, we purchase a car, they take the money, and everyone gets their commission, and is happy. But the actual customer who purchased that car, is not happy, and no one cares. Customer service sure!!! Where? Not at this dealership. Loyalty to customers is no longer important. Dealerships are big, and us little customers do not matter. Small fish in the BIG HONDA DEALERSHIP POND Betrayed, Angry, and Disappointed Customers.

We aim to be the number one automotive solution for Honda drivers throughout College Park, Hyattsville, Silver Spring, Laurel and Washington DC.

Our College Park Honda page posts the latest news about Honda, some community news as well as UMD - University of Marland news! Feel free to upload pictures of your Honda! In addition, we will post information about our services and specials. And be sure to check in through Facebook Places when you come to the dealership!

We Remain Open to serve our customers. Don't want to bring your car in for service? We offer complimentary pick-up. (Call for details)

Buying a car is Simple & Easy.
1. Search our inventory online.
2. Test Drive at home
3. Finish Paperwork at home
4. Car Delivery at home

If you have any questions, please do not hesitate to contact us.

#weareRRR #RRRautomotive #weareinthistogether #dealership #cars #usedcars #cardealer #carsforsale #autosales #carshopping #carsales #cardealership #newcar #car #usedcarsforsale #sales #auto #automotive #buyacar #carbuyer #suv #luxurycars #dealer #carlifestyle #carsalesman #sale #forsale #weremainopen

A friendly reminder to practice Social Distancing. If you need to be out in public, please maintain a distance of 6 feet or more.

#weareRRR #RRRautomotive
#socialdistancing #covid #coronavirus #virusbattle #fightagainstvirus #goodmood #socialdistance

Which one would you choose?

Visit us at https://bddy.me/2z0aB9z

#honda #CRV #Civic #Odyssey #Ridgeline #Passport #Pilot
#dealership #cars #usedcars #cardealer #carsforsale #autosales #carshopping #carsales #cardealership #newcar #car #usedcarsforsale #sales #auto #automotive #buyacar #carbuyer #suv #dealer #sale #forsale

Let's stay connected. As we practice social distancing and self-isolation, it is a good idea to check-up on friends, family, and neighbors.

It is important to find ways to stay connected and check-in. Call or Face-time/video chat with them.

#weareRRR #RRRAutomotive

#coronavirus #covid #quarantine #love #socialdistancing #staysafe #pandemic #StayConnected

First and foremost, we want you to know that we value the health and safety of our customers and staff. We are taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting the needs of our customers.

Our Parts & Service Departments remain open as an Essential Maryland Business.

Vehicle sales will be conducted by appointment only while the showroom will remain closed to the general public.

Learn more and schedule an appointment: https://bddy.me/3aKU3Ab

#dealership #cars #usedcars #cardealer #carsforsale #autosales #carshopping #carsales #cardealership #newcar #car #usedcarsforsale #sales #auto #automotive #honda #rrrautos #weareRRR #rrrautomotive #CollegeParkHonda

A big THANK YOU to all the first responders and many others out there during this uncertain time. We appreciate all your efforts!

#thankyou #love #grateful #thankful #happy #like #gratitude #thanks #blessed #family #friends #support #life #community #pandemic #quarantine #socialdistancing #coronavirus #covid

Sales, Parts, and Service remain open supporting the needs of our customers. For more information and new business hours: https://bit.ly/2QPu96x

The #HondaPassport always makes a grand entrance. Thanks for showing the #HondaLove! #CollegeParkHonda #CollegeParkMD #RRRAutos

Head into our Dream Garage Spring Event and you could get a great deal on a racing-inspired sedan today! #CollegeParkHonda #CollegeParkMD #RRRAutos

Honda Certified Pre-Owned Vehicles have a downloadable inspection report and roadside assistance, so it’s easier for you to make memories. Go with Honda Certified: https://www.hondacertified.com/ #CollegeParkHonda #CollegeParkMD #RRRAutos

Inside every Honda is the soul of a race car. Zip to us today and you could get a great deal on the CR-V or HR-V. #CollegeParkHonda #CollegeParkMD #RRRAutos

College Park Honda's cover photo

Learn More: https://www.rrrautos.com/regarding-the-covid-19.htm #RRRAutos #CollegeParkHonda #CollegeParkMD

Made with you in mind. #HondaPassport #CollegeParkHonda #CollegeParkMD #RRRAutos

The 2021 Honda Odyssey will debut at the @NYAutoShow with a fresh exterior, premium interior upgrades, and an industry-first rear seat reminder and camera system. #CollegeParkHonda #CollegeParkMD #RRRAutos

By tackling new challenges at the Rebelle Rally, a group of women Honda engineers pushed their limits—professionally and personally. These women engineers are fueling future innovations at Honda. #CollegeParkHonda #CollegeParkMD #RRRAutos

Circle of Excellence at RRR Automotive!

A champion on the road waiting for a champion on the course. Tune in today to see who will best The Bear Trap. #CollegeParkHonda #CollegeParkMD #RRRAutos

The redesigned 2020 #CivicTypeR is available today, adding even more thrills to the hatchback’s world-class driving formula. #CollegeParkHonda #CollegeParkMD #RRRAutos

The calm before the Bear Trap. @thehondaclassic #HondaClassic #HondaAccord #ThePalmBeaches #CollegeParkHonda #CollegeParkMD #RRRAutos

URGENT: You could be driving one of the 18% of Maryland vehicles with an open recall. The Maryland Motor Vehicle Administration wants you to visit CheckToProtect.org #VehicleSafetyRecallsWeek (March 2-6) to schedule your free repair & find out more #MDOTSafety

Look out for next week! #CollegeParkHonda #CollegeParkMD #RRRAutos

The redesigned 2020 #CivicTypeR is coming. Fast. [Like next week] 👀👀👀 #CollegeParkHonda #CollegeParkMD #RRRAutos

Go the distance. #HondaPilot #CollegeParkHonda #CollegeParkMD #RRRAutos

Honda has come a long way over the past 50 years. Our first sale on American soil came in 1969, when we sold our first N600 in Hawaii #CollegeParkHonda #CollegeParkMD #RRRAutos

youtube.com

2020 Honda Civic Touring: Amp Up the Fun

With eye-catching exterior styling and an array of intelligent technology like Apple CarPlay® integration and Honda Sensing®, the 2020 Civic Touring is more fun inside and out. #HondaofOwingsmills #OwingsmillsMD #RRRAutos https://www.youtube.com/watch?v=hEMPOR1Cw0c

With eye-catching exterior styling and an array of intelligent technology like Apple CarPlay® integration and Honda Sensing®, the 2020 Civic Touring is more ...

youtube.com

2020 Honda Civic Touring: Amp Up the Fun

With eye-catching exterior styling and an array of intelligent technology like Apple CarPlay® integration and Honda Sensing®, the 2020 Civic Touring is more fun inside and out. #CollegeParkHonda #CollegeParkMD #RRRAutos https://www.youtube.com/watch?v=hEMPOR1Cw0c

With eye-catching exterior styling and an array of intelligent technology like Apple CarPlay® integration and Honda Sensing®, the 2020 Civic Touring is more ...

A beautiful moment with a picture-perfect couple. Share your #HondaLove story and photo in the comments for a chance to be featured on Valentine’s Day! IG 📸: honda_holly #CollegeParkHonda #CollegeParkMD #RRRAutos

Your great adventures are covered with a Honda-backed limited warranty on all Certified Pre-Owned Vehicles. #CollegeParkHonda #CollegeParkMD #RRRAutos

Adventure awaits with the #HondaPilot. #CollegeParkHonda #CollegeParkMD #RRRAutos

One of those nights. #HondaCivic #CollegeParkHonda #CollegeParkMD #RRRAutos

Tailgate Ready! #CollegeParkHonda #CollegeParkMD #RRRAutos

We tested the available Real Time AWD™ of the #HondaCRV in harsh conditions, so you can navigate whatever the weather throws at you. #CollegeParkHonda #CollegeParkMD #RRRAutos

Take on winter with the #HondaHRV. Your adventures await. #CollegeParkHonda #CollegeParkMD #RRRAutos

#RRRAutos #PolarBearPlunge

Who We Are

Here at College Park Honda, we aim to be the number one automotive solution for Honda drivers throughout College Park, Hyattsville, Silver Spring, Laurel MD and Washington DC. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof!

You'll have your choice among our inventory of safety-conscious, dependable and family-friendly new Honda models. Take the time to visit our College Park showroom to get behind the wheel of a new Honda Accord, Pilot, HR-V, CR-V or Civic today. You'll fall in love with the Honda's eye-catching style, confident performance and premium quality, tech-driven interiors.

If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Honda models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you!

Whatever your needs or budget, a perfect new or car always awaits at College Park Honda proudly serving drivers in College Park, Hyattsville, Silver Spring, Laurel MD and Washington DC!

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Location

Telephone

Address


9400 Baltimore Ave
College Park, MD
20740

General information

We appreciate you taking the time today to visit our fan page. Be sure to stop by our website too! http://collegeparkhonda.com At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.

Opening Hours

Monday 08:00 - 19:00
Tuesday 08:00 - 19:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 08:00 - 19:00
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