CPL Learning

CPL Learning

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Dear sir or madam, I did a course with you last year (june 10th at the maids head hotel in Norwich). I passed the course and still haven't received my certificate. I've sent e-mails, messages and called and left messages, and today I finally got through to someone - who put me through to another answer machine, twice. I know covid has affected a lot of businesses but I did this course last year, and I will need my certificate soon. I paid my money in good faith and am very disappointed and surprised with your after sales service. Could somebody please contact me to tell me how I can obtain my certificate as soon as possible please?
Vale House Community Centre has First Floor available to Lease or Rent we have 6 rooms available on first floor with spectacular views of Vale Park and River Mersey and a ground floor reception area and small office. If any business or community group are interested in hiring or leasing then PM me or ring 07745720922.
I have my course tomorrow but haven't received my pack through the post,what do I need to bring with me

CPL Learning is the learning and development partner of choice for the hospitality and retail sectors. We specialise in digital tools, learning content and delivery methods that engage, inspire and deliver results.

CPL is a national training provider based on the Wirral, offering a range of nationally recognised and bespoke in-house qualifications. We also offer a range of other services including consultancy and business appraisal; customer service/contact centre, licensed retail, hospitality, food hygiene, health & safety, first aid and security sector training. We have been involved in the delivery of training and qualifications since 1991, and we currently train over 25,000 people face-to-face a year. The licensed retail qualifications we offer have been developed in conjunction with the British Institute for Innkeeping Awarding Body (BIIAB). Our customers range from individuals who want to improve their knowledge and skills, to corporate customers both large and small.

Mission: Our mission is to break down barriers to learning and personal development in order to help individuals and companies grow, realising their potential

Operating as usual

cpllearning.com

4 Ways to Support Team Mental Well-being in Lockdown | CPL Learning

As an employer, it’s never been more important to look after the mental wellbeing of your teams. Our new blog features practical advice, places to find support and some free resources to help you continue to support your teams. http://bit.ly/team-wellbeing

cpllearning.com We take a look at four ways to support the mental wellbeing of your teams. Check out some great resources and advice on the blog.

Calling all operators in #Lancashire, #Manchester and #Liverpool regions! We’re giving away one free Food Safety Level 2 and Allergen Awareness online course per site to help you adapt your operation to a food led service.

Get in touch with our team today! 📧 [email protected]

Are your teams new to home working? The Working Safely with Display Screen Equipment online course will help team members understand the workplace environment they need to create and how to work safely with computers and screens http://bit.ly/DSE-teams

cpllearning.com

4 Ways to Support Team Mental Well-being in Lockdown | CPL Learning

As we all continue to face challenges in the managing of COVID-19 in the UK, it’s more important than ever to look out for your team’s mental wellbeing. We have rounded up some great mental health and mindfulness resources for you and your teams on the blog: http://bit.ly/team-wellbeing

cpllearning.com We take a look at four ways to support the mental wellbeing of your teams. Check out some great resources and advice on the blog.

We are extending this offer to operators within the Manchester and Lancashire regions. If you are looking to adapt your operation to a food led service in line with the new Tier 3 guidelines, get in touch with us today! 📧 [email protected]

#pubs #manchester #lancashire

Any operators in the Liverpool City Region looking to adapt their operation into a food led service?

Let us help! We’re offering one free Food Safety Level 2 and Allergen Awareness course per site.

Get in touch with the team today! 📧 [email protected]

#liverpoollockdown #Liverpool #LiverpoolCityRegion #Pubs #Bars

With many employees now using their home as a workspace, the Working Safely with Display Screen Equipment online course will help team members understand the workplace environment they need to create and how to work safely with computers and screens.

Find out more about the Working Safely with Display Screen Equipment for team members course here: http://bit.ly/DSE-teams

And help your managers and their teams work safely with display screen equipment with our online managers course endorsed by Institute of Hospitality. Find out more here: http://bit.ly/DSE-managers

cpllearning.com

COVID-19 Training Advice for Student Unions with NUS Academy | CPL Learning

“NUS Academy has been a game-changer for us since moving to the platform.” – Phil Dayment, Head of Venues at Cardiff University Students' Union

Find out how you can benefit from online learning and development courses, easy digital administration and COVID secure training resources with the National Union of Students Academy platform: http://bit.ly/nus-academy

cpllearning.com Find out how the NUS Academy is helping Student Unions manage their training and development and helping keep their venues and teams safe.

[10/16/20]   We are currently experiencing some intermittent issues with our telephone system. If you need to get in touch, please use our live chat feature on your platform login page or email [email protected]

cpllearning.com

COVID-19 Training Advice for Student Unions with NUS Academy | CPL Learning

Things may look a bit different on campus this year, but with help from the National Union of Students Academy, you can keep your Student Union venues COVID secure and your teams and students as safe as possible. Find out how the NUS Academy platform is helping Student Unions manage their training and development: http://bit.ly/nus-academy

Cardiff University Students' Union

cpllearning.com Find out how the NUS Academy is helping Student Unions manage their training and development and helping keep their venues and teams safe.

Any operators in the Liverpool City Region looking to adapt their operation into a food led service?

Let us help! We’re offering one free Food Safety Level 2 and Allergen Awareness course per site.

Get in touch with the team today! 📧 [email protected]

#liverpoollockdown #Liverpool #LiverpoolCityRegion #Pubs #Bars

If you are looking to adapt your operation to a food led service in line with the new Tier 3 guidelines, we’re offering operators in the Liverpool City Region one free Food Safety Level 2 and Allergen Awareness course per site.

Get in touch today 📧 [email protected]

#Liverpool #FoodSafety #Allergens

British Institute of Innkeeping (BII)

Find out what your local Covid alert level means for you and your business:

http://www.gov.uk/guidance/local-covid-alert-levels-what-you-need-to-know

Following yesterday’s announcement, we would like to extend our support to operators in the #Liverpool City Region. If you are looking to adapt your operation to food led service in line with the new Tier 3 guidelines, you’ll need to assess your food safety compliance.

To help you with this, we’re offering operators in the Liverpool City Region one free Food Safety Level 2 and Allergen Awareness course per site.

These online courses will help you master the skills required to fulfil food safety compliance. To get your free courses please email [email protected] for more info.

Independent Liverpool, Liverpool Echo News, The Guide Liverpool, Liverpool Noise, Explore Liverpool, Downtown in Business, Liverpool City Council, UKHospitality, British Institute of Innkeeping (BII), British Beer & Pub Association please share and help us to support pubs within the Liverpool City Region.

#liverpoolbusiness #LiverpoolCity #hospitality #pubs #PubSafe

"As the measures develop and with the potential for more lockdowns or forced closures of hospitality businesses in the coming months, we will continue to seek new ways to support our friends, colleagues, and customers across the sector"

Following today's announcement, we share this statement from our COO Jamie Campbell

cpllearning.com

4 Ways to Support Team Mental Well-being in Lockdown | CPL Learning

Today marks #WorldMentalHealthDay and this year it is arguably the most important one yet. 2020 has been an extremely challenging year, and many people’s mental health will have suffered as a result.

Taking care of your mental health is a difficult thing to do, with many people not knowing where to start.

When the impact of COVID began to take hold, we knew prioritising mental health & wellbeing would be crucial. That's why we decided to make our Personal Resilience and Mental Health Support Champion courses available free.

Since then, thousands of people have accessed our range of wellbeing courses.

With the continued turbulent environment we are all facing, we are committed to continuing to support our clients, their team members and the wider hospitality sector.

Find out more about the resources available here: http://bit.ly/MentalHealthCPLLearning

cpllearning.com In lockdown employers must look at ways to support the mental well-being of their teams. Check out some great resources and advice on the blog.

cpllearning.com

Hospitality Professionals: Returning to the Sector | CPL Learning

How do your teams feel about the COVID secure measures in place in your venue? 89% of our Hospitality Professionals survey respondents reported that they were satisfied with the measures in place. Read more from our latest survey here: http://bit.ly/hosp-professionals-2

#hospitalityindustry #Hospitality #Survey

cpllearning.com Find out how frontline hospitality professionals feel about their return to the sector. Industry insights from CPL Learning and CGA.

[10/08/20]   As a business operator it’s important to keep on top of your workplace first aid qualifications. Find out the most recent guidance from the Health and Safety Executive regarding employer first aid qualifications during the COVID-19 pandemic: http://bit.ly/FAW-covid

#firstaid #firstaidtraining #hospitality

BBC News

Pubs and restaurants could be closed in some parts of the country as the government discusses its options amid a growing number of Covid cases.

cpllearning.com

First Aid Training During COVID – What you need to know | CPL Learning

Find out everything you need to know about fulfilling your first aid obligations during the COVID-19 pandemic on the blog: http://bit.ly/FAW-covid

#firstaid #firstaidtraining #hospitality

cpllearning.com Find out everything you need to know about fulfilling your first aid obligations during the COVID-19 pandemic on the CPL Learning blog.

Last chance to get our Cellar to Glass e-learning course with a huge 75% discount in celebration of #CaskAleWeek!

Offer ends at midnight! http://bit.ly/cask-ale-week-offer

cpllearning.com

Cellar to Glass | CPL Learning

Before #CaskAleWeek comes to an end we want to give you a helping hand, we’ve got a huge 75% discount off our Cellar to Glass e-learning course – this is a limited time offer, so don’t miss out: http://bit.ly/cask-ale-week-offer

cpllearning.com Develop the skills of your team members and managers with a comprehensive online training course in all the processes of cellar and bar management.

cpllearning.com

First Aid Training During COVID – What you need to know | CPL Learning

Is your Emergency First Aid at Work certificate due to expire? You may qualify for an extension depending on your circumstances. Find out more information here: http://bit.ly/FAW-covid

#firstaid #firstaidtraining #hospitality

cpllearning.com Find out everything you need to know about fulfilling your first aid obligations during the COVID-19 pandemic on the CPL Learning blog.

cpllearning.com

First Aid Training During COVID – What you need to know | CPL Learning

Extensions to First Aid at Work and Emergency First Aid at Work certificates may be awarded if you meet the qualifying criteria. Find out more on the CPL Learning blog: http://bit.ly/FAW-covid

#firstaid #firstaidtraining #hospitality

cpllearning.com Find out everything you need to know about fulfilling your first aid obligations during the COVID-19 pandemic on the CPL Learning blog.

cpllearning.com

What to Expect from Our Biggest App Update Yet | CPL Learning

Our app update is available now in the app store and play store, make sure you update to get access to our updated learner-centred design and improved navigation.

Read more about the update here: http://bit.ly/app-update-blog

cpllearning.com We are continuously developing our mobile technology to deliver the best possible learning experience. Here’s what to expect with our biggest app update yet.

Only 1 hour to go until #theconvenienceawards 2020!

Don't forget to stop by our hub and be in with a chance to win a training package worth over £500!

#retail #awards #virtualevent

We are looking forward to sponsoring #theconvenienceawards this evening and we will be available throughout the event to discuss your learning and development needs.

Register your place today and don't forget to stop by our hub for a chat: https://www.theconvenienceawards.com/live/en/page/home

#retail #awards #virtualevents

We’re still celebrating #CaskAleWeek with a time-limited offer on our Cellar to Glass online course. What cask ales are you promoting in your venue this week?

Get 75% off the course today: http://bit.ly/cask-ale-week-offer

National Cask Ale Week

cask-marque.co.uk

Are you ready to celebrate Cask Ale Week? | Cask Marque

Check out this article in which Paul Nunny, of Cask Marque highlights the benefits of educating your staff about cask ale. https://cask-marque.co.uk/are-you-ready-to-celebrate-cask-ale-week/

And to give you a helping hand, we’ve got a huge 75% discount off our Cellar to Glass e-learning course – this is a limited time offer, so don’t miss out.

Find out more here: http://bit.ly/cask-ale-week-offer

#CaskAleWeek #Pubs #FreshPubBeer

cask-marque.co.uk If ever cask ale had a significant role to play in the pub industry, it is now. While other drinks can be bought online or at supermarkets, cask ale matures in the pub cellar and is sold fresh, natural and bursting with flavour, across the bar.   In short, to drink cask ale, you need to visit the p...

cpllearning.com

What to Expect from Our Biggest App Update Yet | CPL Learning

Many of our end users are operating in deskless workplaces and with around 40% of users now accessing our platform via mobile devices, one of our commitments to our clients is to keep the app fresh and up to date to provide the most engaging experience possible for your teams.

Find out more about our biggest app update yet here: http://bit.ly/app-update-blog

#Hospitality #appdevelopment #learninganddevelopment

cpllearning.com We are continuously developing our mobile technology to deliver the best possible learning experience. Here’s what to expect with our biggest app update yet.

[09/25/20]   #CaskAleWeek is a great time to train your teams on cask ale and how to achieve a 5-star cellar and bar.

And to celebrate Cask Ale Week, our Cellar to Glass learning programme has 75% off! http://bit.ly/cask-ale-week-offer

National Cask Ale Week

Get free access to a range of learning and development resources including mental health and wellbeing courses with the free UKH Pathway platform to help teams navigate their way through the current COVID crisis.

Register here: http://bit.ly/ukhpathwayreg

In partnership with UKHospitality.

cpllearning.com

What to Expect from Our Biggest App Update Yet | CPL Learning

Our app update is available now in the app store and play store, make sure you update to get access to our updated learner-centred design and improved navigation.

Read more about the update here: http://bit.ly/app-update-blog

#Hospitality #appdevelopment #blog

cpllearning.com We are continuously developing our mobile technology to deliver the best possible learning experience. Here’s what to expect with our biggest app update yet.

Why it’s still a great time to celebrate Cask Ale Week…

🍺 Unlike some other popular drinks, the merits of cask ales are hard to replicate at home – highlight how the pub experience is important to cask ales
🍺 Showcase a new cask ale and support another business
🍺 Boost your local community by promoting a locally produced cask-conditioned ale
🍺 Loads of offers and new cask ales being launched by breweries to celebrate
🍺 Offers and promotions to help drive footfall and reward your loyal customers
🍺 Educate your teams about the unique selling point that is cask ale
🍺 You can train your teams at a discounted rate with us!

Our Cellar to Glass e-learning course is available with a huge 75% discount for the whole of Cask Ale Week, don’t miss out on this offer! http://bit.ly/cask-ale-week-offer

#CaskAleWeek #Pubs #FreshPubBeer

As the hospitality industry continues to face ever-evolving changes, it's important operators take the time to focus on L&D. UKH Pathway provides free access to learning, well-being and personal development resources to help support the sector.

Register today: http://bit.ly/ukhpathwayreg

In partnership with UKHospitality.

We continue to stand with #hospitality and following the announcement from the Government concerning the new restrictions impacting the sector, we share this statement from our COO Jamie Campbell.

Our Story

CPL Learning is the learning and development partner of choice for the hospitality and retail sectors. We specialise in digital tools, learning content and delivery methods that engage, inspire and deliver results.

What sets us apart is our expertise and ability to provide learning activities and courses in all forms. From renowned digital online courses, accessed by millions of users, to market-leading tutor-led training and workshops. We believe that blended learning is the key to learning and development.

When coupled with our intuitive and pioneering learning management system, our clients benefit from a holistic learning and development experience tailored to them.

Our mission is to unlock potential through our pioneering approach to learning and development.

Our vision is to be the world’s leading learning and development partner to hospitality and retail.

Want your school to be the top-listed School/college in Birkenhead?

Click here to claim your Sponsored Listing.

Videos (show all)

Supporting the Sector - Our Clients' Experiences
Supporting the Sector - Mental Health & Wellbeing
Supporting the Sector - Operational Challenges
Supporting the Sector - Client Experience
Supporting the Sector - Mental Health & Wellbeing
Supporting the Sector - Learning from Experience
Supporting the Sector - Learning from Experience
Best Operational Practice - No More No Shows
Best Operational Practice - No More No Shows
Supporting the Sector - Learning from Experience
Ready to Serve - Spirit Service
Ready To Serve - Hospitality and Service

Location

Telephone

Address


Bridge Court, 110 Canning Street
Birkenhead
CH41 1EW

Opening Hours

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
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