Oceania Institute of Technology

📢 Turn Customer Complaints into Customer Loyalty!

Every complaint is an opportunity to strengthen relationships, build trust, and enhance your organisation's reputation. The way your team responds to customer concerns can make the difference between losing a customer and creating a loyal advocate.

Join OIT's From Customer Complaints to Satisfaction programme and learn practical strategies to confidently handle complaints, recover service failures, and deliver exceptional customer experiences.

✅ Complaint handling with confidence and empathy
✅ Effective communication and active listening skills
✅ Service recovery techniques that work
✅ Customer satisfaction and retention strategies
✅ Building customer loyalty and trust

📅 17–18 June 2026
🕑 Choose Your Session:
• 2:00 PM – 4:00 PM
• 5:30 PM – 8:30 PM

📍 OIT Namaka Campus
💰 Investment: $200 per participant
👥 Group Rates Available

Facilitated by Nilufa Aktar, an experienced Hospitality and Tourism Trainer dedicated to developing practical workplace skills and service excellence.

Enrollment Link: https://oit.ac.fj/short-course-training-application/

📞 +679 215 5481
📧 [email protected] | [email protected]

📢 Turn Challenges into Solutions with Effective Communication and Teamwork!

Customer service professionals face new challenges every day. The ability to communicate clearly, think critically, and work collaboratively is essential for delivering exceptional customer experiences and achieving workplace success.

Join OIT's Problem Solving and Team Communication for Customer Service Officers programme and develop practical skills to confidently handle workplace challenges, strengthen teamwork, and enhance customer interactions.

✅ Workplace problem-solving techniques
✅ Effective team communication skills
✅ Critical thinking and professional decision-making
✅ Building workplace resilience and confidence
✅ Managing challenging situations professionally

📍 Nadi & Suva
📅 One-Day Intensive Course or Two Evening Sessions
💰 Investment: $220 per participant
👥 Discounted group rates available for organizations with more than 3 participants

Equip your team with the skills to communicate better, solve problems faster, and deliver outstanding service.

Enrollment Link: https://oit.ac.fj/short-course-training-application/

📞 +679 215 5481
📧 [email protected]

📢 Strengthen Communication. Enhance Professionalism. Drive Workplace Success.

Clear communication and professional writing are essential skills in every workplace. Whether you interact with customers, prepare reports, write emails, or coordinate with colleagues, effective communication can significantly improve performance and productivity.

Join OIT's Workplace Communication and Business Writing programme and learn practical techniques to communicate confidently, write professionally, and represent your organisation effectively.

✅ Professional workplace communication skills
✅ Business writing techniques for emails, reports, and documents
✅ Workplace etiquette and professional interactions
✅ Digital communication and documentation practices
✅ One-day intensive course or flexible evening sessions available

📍 Nadi & Suva
💰 Investment: $220 per participant
👥 Group rates available for organizations with more than 3 participants

📞 +679 215 5481
📧 [email protected]

Enrollment Link: https://oit.ac.fj/short-course-training-application/

🌟 Join OIT’s Expanding Trainer Network! 🌟

Are you an experienced Tourism and Hospitality professional looking to share your industry knowledge and help shape the next generation of talent?

The Oceania Institute of Technology (OIT) is seeking passionate and experienced trainers in:

✅ Front Office Operations
✅ Housekeeping Operations
✅ Food & Beverage Services
✅ Culinary Skills / Commercial Cookery
✅ Hospitality Operations & Supervision

If you hold a relevant qualification and have substantial industry experience, this is your opportunity to turn your expertise into teaching excellence.

Why Join OIT?

✔ Make a meaningful impact on future hospitality professionals
✔ Flexible training and facilitation opportunities
✔ Share your industry expertise and best practices
✔ Contribute to Fiji’s growing tourism and hospitality workforce
✔ Join a dynamic and industry-focused education provider

Minimum Requirements

🔹 Certificate III with at least 6 years of industry experience, OR
🔹 Certificate IV with at least 5 years of industry experience

TVET training qualifications and higher qualifications are highly regarded.

📧 Submit your CV: [email protected]
📱 Call/WhatsApp: +679 997 8679

Together, we can build a stronger, more skilled hospitality workforce for Fiji.

OIT LAQERE CAMPUS OPENING IN JULY
Suva Cohort/Semester 2 Enrollment Now Open

Ready to upskill, qualify and grow?

Join OIT's upcoming programmes in:
🛒 Retail
🤝 Counselling Support
🏫 School-Based Counselling
🧸 Early Childhood Education & Care

More programmes coming up soon with high-demand short courses/ micro learnings.

📍 Laqere Campus- Level 1 Challenge Plaza ( Opening in July)
💳 Installment Payment Available
🎯 Industry-Relevant Qualifications

Suva • Nasinu • Nausori • Lami • Valelevu • Nakasi

📞 Call 973 4948 to secure your place today!

🚢 Advance Your Career in Global Logistics & Supply Chain Management!

The Advanced Diploma in Supply Chain Management (Level 6) is designed for professionals seeking to develop advanced skills in procurement, logistics, contract management, risk management, and strategic supply chain operations.

Whether you work in logistics, retail, procurement, warehousing, shipping, aviation, or business operations, this qualification will help you take the next step into leadership and management roles.

✅ Level 6 Qualification
✅ Online Delivery via Moodle
✅ 12 Units
✅ Duration: 1 Year
✅ Flexible Learning for Working Professionals
✅ Regional Cohort Intake
✅ Commences: 6 July 2026

Career Opportunities:
📦 Supply Chain Manager
🚚 Logistics & Operations Manager
🛒 Procurement Specialist
📈 Supply Chain Analyst
🏭 Warehouse & Distribution Manager
🌏 International Trade & Logistics Coordinator

Entry Requirements:
✔ Pass in Year 12 or equivalent
✔ Minimum 2 years relevant work experience
✔ Mature students are encouraged to apply

Enrollment Link: https://oit.ac.fj/qualification-application-form/

📞 Phone: +679 835 2627
📧 Email: [email protected]
🌐 Website: www.oit.ac.fj

Expressions of Interest are now open across the Pacific region.

🎓 JUNE 2026 INTAKE NOW OPEN!

Build People. Lead Organizations.

Take the next step towards a rewarding career in Human Resources with OIT's Diploma in Human Resources Management.

This industry-focused qualification equips you with practical skills in:
✅ People Management
✅ Employee Relations
✅ Recruitment & Workforce Planning
✅ Performance Development

📚 Duration: 1 Year
💻 Blended Learning (Face-to-Face & Moodle)
💰 Flexible Payment Plans Available

Career Opportunities:
• Human Resources Officer
• Human Resources Coordinator
• Recruitment Officer
• Learning & Development Assistant
• HR Team Leader
• Employee Relations Support Officer

Entry Requirements:
✔ Pass in Year 12, OR
✔ Relevant industry work experience, OR
✔ Meet mature student criteria

Enrollment Link: https://oit.ac.fj/qualification-application-form/

📍 Oceania Institute of Technology (OIT)
📞 +679 835 2627
📧 [email protected]
🌐 www.oit.ac.fj

Enrol today and start building a successful career in Human Resources.

♻️ Reduce Waste. Control Costs. Increase Profits.

Join our practical industry-focused workshop:

📌 Cost Control & Waste Reduction for Hospitality & Food Operations

Learn proven strategies to:
✅ Reduce food waste
✅ Improve portion control
✅ Strengthen inventory management
✅ Lower operational costs
✅ Increase kitchen accountability and profitability

Whether you're a chef, supervisor, kitchen manager, restaurant owner, or hospitality professional, this workshop will provide practical tools you can implement immediately in your workplace.

📅 Date: 17th & 18th June 2026
🕠 Time: 5:30 PM – 8:30 PM
📍 Venue: OIT Namaka Campus
💲 Investment: $200 per participant
👥 Group rates available
🎓 Certificate of Completion awarded

Facilitated by:
👨‍🍳 Zaid Dean
Industry-driven TVET and hospitality professional specializing in culinary training, workforce development, and hospitality operations management.

Enrollment Link: https://oit.ac.fj/short-course-training-application/

🚨 FOOD ALLERGY AWARENESS IS EVERYONE'S RESPONSIBILITY 🚨

A single mistake can have serious consequences. Equip your team with the knowledge and practical skills needed to provide safe, inclusive, and professional food service.

📚 Mastering Allergen Awareness & Special Dietary Care in Food Service

This practical hospitality training will help participants:
✅ Identify common food allergens and dietary requirements
✅ Prevent cross-contamination in food preparation and service
✅ Communicate confidently with guests regarding dietary needs
✅ Improve food safety compliance and guest confidence
✅ Deliver safer and more inclusive dining experiences

📅 Date: 24th & 25th June 2026
🕠 Time: 5:30 PM – 8:30 PM
📍 Venue: OIT Namaka Campus
💰 Investment: $200 per participant
👥 Group Rates Available

Facilitated by Zaid Dean, an experienced TVET and hospitality professional specializing in culinary training, workforce development, and hospitality operations.

Enrollment Link: https://oit.ac.fj/short-course-training-application/

Protect your guests. Build trust. Deliver inclusive service.